PHARMACY MANAGER

Description

Position Summary: Supervises and manages branch team activities, ensuring adherence to protocols, customer service standards, and process execution. Key Highlights: 1. Lead the team and ensure customer service standards. 2. Supervise processes and policies, optimizing profitability and expense control. 3. Ensure service quality and compliance with metrics. Farmacias del Ahorro is a 100% Mexican company dedicated to providing health and wellness services to all Mexicans. With an outstanding track record of over 30 years in the market, we have achieved steady and consistent growth, serving customers through our network of more than 1,500 branches and a workforce exceeding 20,000 employees. We are the leading national pharmacy chain. Join our team! **Position Mission** The mission of this position is to supervise and manage branch team activities, ensuring the correct implementation of protocols and customer service standards. Supervises the flawless execution of current processes and policies, contributing through actions that enhance profitability and expense control. **Position Description** Key Responsibilities \- Ensure service quality standards by monitoring the flawless execution of team processes and activities. \- Ensure compliance with business-established metrics, generate sales reports, and conduct operational checklists at the branch. \- Execute actions to maintain accurate inventory records, proper product facing and placement, as well as branch order and cleanliness. \- Evaluate direct reports using performance metrics, feedback sessions, and identification of training needs. Requirements \- Completed high school education. Bachelor's degree in economics or administration preferred. \- 2+ years of experience in customer service, point-of-sale operations, value management, and personnel supervision. **Employment Type** Permanent **Work Model** On-site At Farmacias del Ahorro, we care about you — and want you to be well! We promote and verify the adoption of measures supporting equal opportunity and eliminating all forms of discrimination across our recruitment processes and workplaces. We will never request any payment as part of the recruitment process; please exercise caution and avoid fraud.