Description
Job Summary:
Customer Service Analyst responsible for customer support, product tracking, shipments, reporting, and incident management.
Key Responsibilities:
1. Customer service and product tracking
2. Shipment management, rejections, and cancellations
3. Preparation of reports, KPIs, and incident logs
Customer Service Analyst
Completed Bachelor's degree (MANDATORY)
**Retail portal proficiency**
Intermediate-level Excel skills
Responsibilities:
Customer service
Track product delivery by coordinating with the traffic department, clients, and end customers.
Monitor product shipments, rejections, and cancellations
Schedule appointments
Reports, KPIs, incidents
Track insurance claims
Offered:
Monthly salary: $15,000 gross
Statutory and above-statutory benefits
AVAILABILITY TO ROTATE SHIFTS.
Work location: Tlalnepantla de Baz, State of Mexico.
Interested candidates may apply through this platform or call 5 \| 5 \| 8 \| 0 \| 7 \| 3 \| 2 \| 8 \| 1 \| 5
Salary: $15,000.00 per month
Benefits:
* Savings account
* Employee discount
* Gym discount
* Company parking
* Free parking
* Option for indefinite-term contract
* Life insurance
* Company phone
* Complimentary uniforms
* Meal vouchers
Application Question(s):
* Are you available to rotate shifts?
Workplace: On-site employment