School Collections Advisor

Description

Position Summary: We are seeking a School Collections Executive to manage and follow up on the student portfolio, ensuring payment regularization and academic retention. Key Highlights: 1. Experience in collections or portfolio recovery. 2. Customer service and negotiation of solutions. 3. Opportunity for career growth and job stability. **School Collections Advisor** **Join our team!** We are looking for a responsible School Collections Executive to manage and follow up on the assigned student portfolio, ensuring payment regularization and contributing to academic retention. If you have experience in collections, enjoy negotiating and providing solutions, this opportunity is for you. What will you do on a daily basis? * Manage and conduct daily follow-up on the student portfolio. * Make phone calls, track payment commitments and agreements. * Record and update information in systems. * Assist in clarifying payments. * Identify at-risk students and implement preventive follow-up. * Promote payment regularization options and graduation services. * Propose improvements to optimize portfolio recovery. * Face-to-face support for inquiries and clarifications. What are we looking for? * Completed high school education. * Experience in collections or portfolio recovery. * Experience in customer service. * Intermediate Excel skills. * Knowledge of management systems is desirable. We offer: * Competitive base salary. * Statutory benefits. * Performance-based bonus. * Life insurance. * Accident insurance. * Funeral expense assistance. * Grocery vouchers. * Job stability. * Growth opportunities. Location: Av. Insurgentes Sur 96, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX