Technical Support Specialist in Cybersecurity

Description

Job Summary: A leading company in the cybersecurity sector is seeking a Technical Support Executive to provide cybersecurity support, document installations, and train customers. Key Responsibilities: 1. Specialized technical support in cybersecurity 2. Customer training in information security 3. Preparation of technical documentation and reports A leading company in the cybersecurity sector is seeking a TECHNICAL SUPPORT EXECUTIVE IN CYBERSECURITY · REQUIREMENTS: Bachelor's degree in cybersecurity, computer science, systems engineering, computing, or related field 2 years of experience with cybersecurity tools or services Advanced English proficiency REQUIRED Teamwork skills, critical analysis ability, and attention to detail RESPONSIBILITIES: Providing technical support on cybersecurity topics to users Documenting technical minutes for each installation Generating support reports in the system for each technical support case Delivering customer training on information security topics (virtual or in-person) Installations and implementation (remote or on-site) WE OFFER: Salary: $18,000 MXN per month (take-home pay) Statutory benefits Working Hours: Monday to Friday, 9:00 AM to 2:30 PM and 4:00 PM to 6:30 PM Weekend on-call shifts (rotating) LOCATION: 5 minutes from World Trade Center, Benito Juarez, Mexico City.-Requirements- Minimum Education: Higher Education - Bachelor's Degree 2 years of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist