**Additional Information** NIGHT SHIFT CASH CLOSING, HOSPITALITY, ENGLISH **Job Number** 25179403 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Mexico City Polanco, Andres Bello 29, Mexico City, Mexico City, Mexico, 11560 **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Welcome to the family** What better place to make your mark than within one of the world-class leaders in the travel industry? If you have natural communication skills and enjoy working with others, we welcome you to join our international family. You will discover a workplace where your personality and ideas are valued as much as your work. Each day, you will face a world of opportunities, growth possibilities, and the chance to meet people from around the globe. **The impact you will make** Whether a guest arrives exhausted after a long journey or excited about their vacation, you will always know how to make them feel at home. Guests will appreciate the impeccable appearance of the front desk, your warm welcome, and your efficiency in handling check-in procedures and showing them the way. When guests realize you genuinely care about the quality of their stay, that is when excellence is demonstrated. **Responsibilities to be performed*** Organize, confirm, and carry out guest check-in and check-out procedures, adapting to any changes * Receive payments, verify and adjust invoices as needed * Provide guests with information about their rooms, hotel facilities, on-site amenities, local attractions, and directions * Prepare daily reports and identify key points to communicate to the next shift team * Generate cashier and end-of-shift reports, securely counting cash at the end of each shift * Receive and record wake-up calls and relay them to the appropriate department * Report any emergencies, lost or stolen items to the proper security staff or authorities * Maintain updated emergency contact lists and deliver all required messages **Benefits you deserve** You will receive benefits at your workplace and beyond: * Colleagues driven by teamwork * Supportive leadership * Necessary support to ensure your well-being and happiness * Opportunities to volunteer and give back to the community * Discounts on hotel rooms, gift shop items, food, and beverages * Recognition programs **Qualifications we seek** * Warm and people-oriented attitude * Ability to work in a team * Attention to detail This position requires compliance with quality assurance expectations and standards. It may require standing, sitting, or walking for extended periods. Moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds (5 kg) without assistance. Performing other reasonable tasks as requested by supervisors. **You are welcome here** Our top priority is to welcome you just as warmly as we welcome our guests. We want you to feel comfortable being yourself and knowing that you matter to us. Your role will impact our guests, and for this reason, you will be appreciated and valued. *At Marriott International, we are committed to promoting equal employment opportunity, treating every individual with dignity, and providing equal opportunities for all. We have created an environment where the unique characteristics of our employees are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our workforce. We ensure prevention of discrimination based on protected criteria, including disability, veteran status, and any other aspect covered by applicable law.* Marriott Hotels strive to elevate the art of hospitality by innovating whenever possible while preserving the comfort inherent in what is familiar to us worldwide. As a Marriott Hotels employee, you will help us fulfill our promise of consistent, high-quality hospitality ("Wonderful Hospitality. Always") by delivering thoughtful, genuine, and innovative service that respects and enhances this living legacy. With our name synonymous with hospitality worldwide, we proudly welcome you to explore career opportunities at Marriott Hotels. By joining Marriott Hotels, you become part of the brand portfolio of Marriott International. **Join** a company that empowers you to bring your best self, **find** meaning in your professional life, **be part of** an exceptional international team, and **become** the best version of yourself. JW Marriott is part of Marriott International’s luxury portfolio and consists of over 100 beautiful properties located in gateway cities across regions and in the world’s most stunning resort destinations. At JW, our employees come first. Because if you feel good, our guests will too. JW Marriott associates are confident, innovative, authentic, and intuitive individuals who continue the legacy established by the company's founder, J. Willard Marriott, after whom the brand is named. Our hotels offer a unique work experience where you will be part of a community and enjoy true camaraderie with a diverse group of colleagues. JW provides training, development, and recognition opportunities, and more importantly, a place to nurture your passions within a luxurious environment focused on holistic well-being. Treating our guests exceptionally begins with caring for our employees. This is what we call The JW Treatment™. By joining JW Marriott, you become part of the brand portfolio of Marriott International. **Join** a company that empowers you to bring your best self, **find** meaning in your professional life, **be part of** an exceptional international team, and **become** the best version of yourself.