Educational Advisor

Description

Job Summary: An Educational Advisor who provides personalized attention to prospects, achieves conversion into students, and ensures a positive experience from the initial contact through enrollment. Key Highlights: 1. Role focused on prospect closing and follow-up. 2. Development of competencies and use of new technological tools. 3. Promotes excellence and holistic development in an ethical environment. We are a Higher Education Institution that trains professionals across various fields of knowledge, aiming to contribute to excellence through an innovative educational model. We promote life-long competency development and implement new technological tools, enabling holistic training within a sustainable, ethical, and inclusive environment. **Description:** * **Position:** Educational Advisor * **Position Objective:** To provide timely, clear, and personalized educational guidance to prospects interested in INSUCE’s academic offerings, thereby achieving their conversion into students through professional service, consistent follow-up, and attainment of commercial goals—ensuring successful integration and a positive experience from first contact through enrollment. * **Responsibilities and Characteristics:** ✓ Promptly attend to and follow up on inbound prospects from all channels, with emphasis on achieving closure. ✓ Conduct personalized and scheduled follow-ups for active and inactive prospects, fostering interaction and progression through the sales funnel. ✓ Reactivate prospects by sending information, promotions, events, and reminders. ✓ Daily registration of all leads and customer service activities in the database or CRM. ✓ Execute follow-up calls to leads from previous days to maintain continuity in the counseling and sales process. ✓ Finalize the enrollment process and ensure correct registration of new students, verifying they possess the necessary information for proper academic and administrative integration with the institution. ✓ Contact students who have withdrawn and guide them through academic re-enrollment. ✓ Meet and exceed monthly sales targets. ✓ Participate in weekly or monthly meetings with the Sales Coordination team to analyze results, service flow, and performance. ✓ Propose improvements to digital service, follow-up, and sales closure processes. ✓ Support the Marketing department in promoting institutional events, workshops, and courses. ✓ Attend educational fairs. * **Requirements** ✓ Education: Currently pursuing, incomplete, or completed Bachelor’s degree in Marketing, Communications, Business, or related field. ✓ Minimum 2 years of experience selling educational programs (diplomas, undergraduate degrees, graduate programs, or courses). * **Knowledge** ✓ Microsoft Office Suite ✓ WhatsApp Business ✓ Educational platforms ✓ Google Workspace usage ✓ Social media management * **Professional Competencies** ✓ Closer profile: identify buying signals, articulate value, and close deals ✓ Ability to handle objections with empathy and determination ✓ Excellent writing and spelling skills ✓ Effective and persuasive verbal and written communication ✓ Frustration tolerance, self-motivation, and results orientation ✓ Organization, punctual follow-up, and management of multiple prospects ✓ Teamwork ✓ Proactivity ✓ Continuous improvement focus * **What We Offer:** \-Work schedule: Full-time (Tuesday to Saturday, 09:00–18:00 hrs). \-Work locations: * SOUTH Campus: Av. Cuauhtémoc 53, San Pedro, Xochimilco, 16090 Ciudad de México, CDMX * CENTRAL Campus: Eje Central Lázaro Cárdenas No. 55\-3rd Floor, Doctores, Cuauhtémoc, 06720 Ciudad de México, CDMX * JFK University Center: Calle Xochimilco, Santiago Tepalcatlalpan, Xochimilco, 16200, CDMX. \-Salary: $10,000 \+ commissions \-Commissions: uncapped, aligned with fixed individual and collective targets. \-Benefits: Professional development, ongoing training, academic scholarships, etc. ***\*Interested candidates may apply via this channel or WhatsApp at 55 6136 8138\**** Employment Type: Full-time Salary: $10,000\.00 per month Benefits: * Discounts and preferential pricing Education: * Incomplete or ongoing Bachelor’s degree (Preferred) Experience: * Educational sales: 5 years (Mandatory) Work Location: On-site employment