RECEPTIONIST

Description

Position Summary: We are seeking a receptionist to ensure continuous, safe, and efficient operation, while attending to customers and resolving incidents to deliver a positive experience. Key Highlights: 1. Ensure continuous, safe, and efficient operation 2. Handle customer calls, emails, and requests courteously 3. Job stability and development opportunities We are looking for a receptionist to ensure continuous, safe, and efficient operation. Main Responsibilities: Answer customer calls, emails, and requests clearly and courteously. Provide information on products, services, processes, and current promotions. Resolve incidents or escalate them to the appropriate department. Follow up on open cases until resolution. Maintain an updated customer database. Ensure a positive experience in every interaction. Requirements: Education: Completed high school diploma Experience: 2 years in customer service Proficiency in Microsoft Office suite and communication platforms (email, chat, CRM). Strong oral and written communication skills. Statutory benefits from day one. 100% IMSS registration Job stability and development opportunities Schedule: Monday to Friday, 09:00–18:00; Saturdays, 09:00–13:00 Work Location: Cuajimalpa de Morelos, CDMX. If you meet the requirements, apply through this channel and we will contact you. Salary: $10,000.00 – $10,500.00 per month Workplace: On-site employment