Collection Supervisor

Description

Position Summary: QUALITAS seeks a Collection Supervisor to execute collection strategies, prepare productivity reports, perform monthly and annual financial closings, and manage financial information—driving the team’s continuous improvement. Key Highlights: 1. Lead collection strategies and develop team members under supervision. 2. Develop manuals and automate departmental processes. 3. Promote continuous improvement and effective team communication. **QUALITAS is hiring a Collection Supervisor in Tlalpan, Mexico City** ---------------------------------------------------------------------- Would you like to join the leading auto insurance company? We’re looking for talent! **Collection Supervisor*****(AJUSCO)*** Quálitas: We Insure Cars, We Care for People **Responsibilities:** * Execute collection strategies, ensuring activity compliance, evaluating performance, and implementing training programs to develop team members and achieve established objectives. * Prepare weekly productivity reports for the department, reporting service levels and inventories of clarifications and pending items to management, to monitor team performance, identify opportunities, and improve efficiency. * Perform monthly and annual financial closings, preparing reports on the status of financial and tax information delivery from offices, validating and monitoring the collection bridge account balance. * Develop departmental process manuals, creating workflow diagrams and automating processes. * Ensure cash reconciliations and financial and tax information from offices remain up-to-date per Institutional Policy, maintaining internal communication with relevant departments. * Conduct monthly team-building activities, effective and assertive communication exercises, and continuous improvement initiatives—including biweekly periodic meetings and workshops explaining various scenarios and real-world examples of collection application issues—to increase team productivity, quality, and efficiency. **Requirements:** * **Education: \*ONLY\* Bachelor’s Degree in Accounting or Public Accounting (degree must be conferred)** * **Knowledge of Basic Accounting and Excel (assessment required)** * Experience as a Collection Analyst or Collection Supervisor (preferred) * Availability to attend an in-person interview * **Clean Credit Bureau Report** **We Offer:** * **Base salary of $24,000 gross** * Statutory and above-statutory benefits (SGMM, 30-day year-end bonus, SV, PTU, gym partnerships, school scholarships, internal university, among others). * 100% payroll processing. * Direct employment with the company. * Psychological support for employees. * Career development plan. * **Work Schedule: Monday to Friday, 8:30 AM – 6:30 PM** **Work Location: Carr. Picacho\-Ajusco 236, Jardines en la Montaña, Tlalpan, 14210 Ciudad de México, CDMX** **Desired Education Level:** Higher education \- degree conferred **Desired Experience Level:** Mid-level **Departmental Function:** Accounting / Finance **Industry:** Accounting **Skills:** * Accounting graduates * Collection Supervisor * Clean Credit Bureau Report *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69ab161a3b00002f0087075b\&source\=indeed*