Administrative Assistant

Description

Job Summary: We are seeking an Administrative Assistant, Back Office Executive, to handle insurance billing follow-up and customer service at Star Médica Hospitals. Key Highlights: 1. Essential administrative role in billing management 2. Customer service and communication with insurance companies 3. Opportunity for professional growth STAR MÉDICA HOSPITALS \- A Human-Centered Space We were founded on the desire to innovate and deliver a highly efficient private healthcare service model in Mexico, grounded in technological leadership and human warmth. Interested candidates may apply through this channel. **Star Médica is seeking an Administrative Assistant for its Private Pediatric Hospital located at C. Nueva York 7, Nápoles, Benito Juárez, 03810 Ciudad de México, CDMX** **Administrative Assistant position for Back Office Executive role.** **Requirements:** * Completed high school diploma or incomplete undergraduate degree * Experience as an Administrative Assistant * **Mandatory experience in billing** * Prior work experience in clinics, medical offices, or insurance companies is a plus. * Proficiency in Microsoft Office \- SAP knowledge preferred * Two fixed shift options available * Hybrid: Monday–Friday, 8:30 AM–6:00 PM; Saturday, 8:30 AM–2:00 PM * Evening: 2:00 PM–9:30 PM, with one day off per week **Main Responsibilities:** * + Follow-up on patient insurance billing processes. + Customer service + Ongoing communication with patients’ insurance providers for clarifications **We Offer:** * Benefits package * Bonus for meeting performance indicators * Direct employment with Star Médica Hospitals (no outsourcing) * Discounts at department stores, optical shops, restaurants, gyms, bookstores, schools, and medical services. * Growth opportunities * Work location: **C. Nueva York 7, Nápoles, Benito Juárez, 03810 Ciudad de México, CDMX** * And other benefits to be discussed during the interview. * Interested candidates may apply through this channel.