Salesforce Service Cloud Advisor 2790

Description

Summary: Seeking a talented professional passionate about technology consulting, platform strategy, and digital transformation to advise on platform selection and implement industry-leading technology solutions. Highlights: 1. Advise on platform selection and architecture decisions 2. Act as a Subject Matter Expert (SME) in Salesforce Service Cloud 3. Collaborate with cross-functional and global teams **Salesforce Service Cloud Advisor \- Hibrido 2790** ==================================================== We are looking for a talented professional passionate about technology consulting, platform strategy, and digital transformation to join our team. ### **Responsibilities** * Advise on platform selection, architecture decisions, and technology cost optimization. * Design and implement industry\-leading technology solutions tailored to business needs. * Act as a Subject Matter Expert (SME) in Salesforce Service Cloud and platform strategy. * Collaborate with cross\-functional and global teams to ensure effective delivery and alignment. * Take ownership of team decisions and contribute to key strategic initiatives. * Analyze complex challenges and recommend actionable strategies to optimize platform performance. * Partner with stakeholders to influence outcomes and elevate quality standards. * Support team growth by sharing knowledge and best practices. ### **Requirements (Must Have)** * 3\+ years of experience in enterprise platform consulting, advisory, or related roles. * Advanced proficiency in Salesforce Service Cloud. * Experience collaborating with cross\-functional and global teams. * Strong analytical and problem\-solving skills. * Advanced conversational English (required for stakeholder interaction). * Experience contributing to strategic decision\-making. * Strong communication skills, Empathy, Commitment, Leadership. ### **Nice to Have** * Experience in large\-scale digital or enterprise transformation projects. * Knowledge of process improvement methodologies (Lean, Agile, etc.). * Experience developing reusable technology assets or accelerators. * Core Technology * Salesforce Service Cloud ### **Location \& Schedule:** * Location: Candidates located in Monterrey, Saltillo, or Mexico City (CDMX) will work under a hybrid model, attending the office 2–3 times per week. * Modality: Hybrid / Remote (depending on location). * Schedule: Monday to Friday \| 9:00 AM – 6:00 PM. ### **Benefits:** * Attractive Salary \+ Premium Benefits * Performance bonuses, grocery coupons, and savings are found. * Aguinaldo, premium vacations, and vacations paid * SGMM Medical insurance, family, and Life insurance. **Candidates must include their compensation expectations in their applications and resumes in English.** Interested? Apply now and complete the application form!