Logistics Coordinator and Installer

Description

Job Summary: We are seeking a customer service and logistics professional to manage satellite tracking services, coordinate with internal departments and clients, and provide support. Key Highlights: 1. Customer service and support 2. Platform-based service management 3. Opportunity for growth and continuous training *Company focused on providing GPS-based satellite tracking and monitoring services. Join our team and be part of our company's growth:* **LOGISTICS COORDINATION \- CUSTOMER SERVICE AND SUPPORT** **RESPONSIBILITIES** * Customer service and support * Creation and tracking of services on the platform * Scheduling and validation of service appointments via the platform * Acting as liaison between customers and various internal departments * Handling customer requests, inquiries, status updates, or issues arising during service delivery * Distributing service-related information provided by customers to the relevant internal departments * Validating and requesting necessary information to fulfill service requirements * Providing support to the sales, logistics, and monitoring teams to ensure fulfillment of requests through the platform * Fieldwork and equipment delivery to customers **REQUIREMENTS** * Minimum 6 months of experience in customer service * Completed high school diploma * Proficiency in computer use * Excellent written communication skills * Strong verbal communication and problem-solving abilities * Willingness and ability to deliver equipment to customers onsite **WE OFFER** * Base net salary: $9,500 * Punctuality and attendance bonus: $1,000 * Statutory benefits from day one of employment * Food vouchers worth $1,100 * Direct employment contract with the company * Growth opportunities * Continuous training **LOCATION** * Calz. Gral. Mariano Escobedo 543, Rincón del Bosque, Bosque de Chapultepec I Secc, Miguel Hidalgo, 11560 Ciudad de México, CDMX. **SCHEDULES** **Training Schedule:** Fully paid training phase, Monday to Saturday, 9:00 AM to 6:00 PM. **Rotating Shifts.** Position type: Full-time Salary: $9,500.00 \- $10,600.00 per month Benefits: * Option for an indefinite-term contract Application Questions: * Do you have experience in customer service or logistics? * Are you available to work rotating shifts? * Do you hold a high school diploma or university degree? Workplace: On-site employment