MacStore Condesa Technical Support

Description

Job Summary: MacStore is seeking a customer service and Apple device repair technician, offering job stability and professional development. Key Highlights: 1. Join the best team for Apple product distribution. 2. Dynamic role in customer service and Apple device repair. 3. Opportunity to make a difference in your professional life. MacStore is the leader in Latin America for Apple product and service distribution. (APR Apple Premium Reseller). Join the best team and make a difference in your professional life. · Salary: $9,900 monthly gross Benefits exceeding statutory requirements. Performance bonuses. Punctuality bonus. Salary increase at the fourth month ($11,000 monthly base) Savings fund. Commission scheme for services: 9%–20% Grocery vouchers Savings fund. Job stability. Direct employment with MacStore. Schedule: Monday through Sunday, with one weekday day off. (11 AM–8 PM or 12 PM–9 PM) · Requirements Completed technical high school diploma or related engineering degree Experience in software and hardware maintenance and repair of computers and mobile phones Service-oriented attitude. Responsible. Flexible availability. · Responsibilities: Customer service at the service counter Repair of computing and mobile devices (iPad, Laptops, iPhone) Use of service and warranty platforms. Tracking and follow-up of customer service processes. Warranty claim tracking and handling. Guidance on Apple device usage and configuration. · If you are interested and meet the profile, apply through this channel and we will contact you shortly!!. -Requirements- Minimum education: Upper secondary education – General High School 1 year of experience Knowledge: Sales Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist