Job Summary: Coordinate and track sales, customer service, and internal processes, ensuring effective communication and support for commercial improvements. Key Highlights: 1. Customer service and sales administration experience. 2. Order processing skills and ability to coordinate with internal departments. 3. Support in commercial process improvement projects. Experience in: Customer service, sales administration. Intermediate Excel (pivot tables and basic formulas). PC and enterprise system proficiency (ERP/CRM preferred). WhatsApp usage for customer service. Key Responsibilities: * Process and track sales/orders received via email, internal systems, WhatsApp, and phone. * Respond promptly and solution-oriented to customer requests. * Coordinate information with internal departments (logistics, warehouse, credit and collections, etc.) to ensure process continuity. * Record, validate, and update order information and status. * Maintain clear communication with customers and internal teams. * Support commercial process projects and improvements. We Offer: Benefits exceeding legal requirements Night transportation IMSS health insurance Life insurance Accidental death insurance Funeral assistance (spouse/children, parents, and in-laws) Annual salary increase Salary: $10,000\.00 \- $10,300\.00 per month Benefits: * Life insurance Application Question(s): * In which area do you live? * How many years of customer service experience do you have? * Are you available to work the third shift? * Please note this role focuses on customer service follow-up, not sales. Work Location: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
