Description
Position Summary:
Coordinate and supervise quality assurance in housing delivery, assess defects, and manage repair warranties to ensure customer service.
Key Responsibilities:
1. Verify housing delivery quality and assess defects
2. Coordinate visits and supervise warranty repairs
3. Provide feedback to construction team regarding defects
**At Ruba, we don’t just build homes—we also build a better workplace for our employees, certified by GPTW as one of the 100 Best Companies to Work For in Mexico.**
**We invite you to join our team.**
**TECHNICAL SUPPORT SUPERVISOR**
**Responsibilities:**
* Verify housing delivery quality to SC and customers
* Technically assess defect reports
* Provide feedback to construction and ETP regarding reported defects
* Coordinate customer visits to ensure warranty follow-up
* Supervise contractors and the repair process
* Receive and approve title deeds for housing units delivered by production
**Requirements:**
* Architecture or Civil Engineering degree
* 4 years of experience in a similar position
* Experience supervising mass-housing construction
* Experience in customer service, after-sales support, and warranties
* Proficiency in Office and Enkontrol
* Customer-oriented attitude
**We Offer:**
* Competitive salary
* Benefits exceeding legal requirements
* Excellent work environment
* Professional development and career growth
* Training programs