Academic Records Office

Description

Position Summary: We are seeking a professional to provide attention, guidance, and follow-up on academic procedures, manage student records, and support administrative tasks related to academic operations. Key Responsibilities: 1. Attention and guidance to the educational community 2. Management and updating of academic records 3. Support in key processes such as enrollment and graduation **Position Requirements:** * **Education:** Incomplete or completed bachelor's degree in administrative fields (preferred). * **Desired experience:** Minimum 1 year in school services, academic records, or academic administration, preferably within educational institutions. * **Technical knowledge:** * Proficiency in Microsoft Office suite (Word, Excel, Outlook). * Familiarity with school management platforms and procedures with SEP (desirable). * **Other:** Availability to assist in school events, enrollment periods, or special campaigns. **Main Functions:** * Provide attention and guidance to students, parents, faculty, and administrative staff regarding academic procedures. * Follow up on academic procedures and support academic records management processes. * Handle telephone calls, emails, and in-person visits related to school services. * Organize and maintain up-to-date academic records for students. * Provide administrative support to other campus departments as required. * Actively participate in the semester-long course enrollment process. * Collect and prepare documentation required for students' SEP registration. * Assist in printing, distributing, and collecting signatures on grade reports. * Prepare academic transcripts, study certificates, and other official documents. * Participate in graduation and social service processes, including management of certificates, diplomas, and professional licenses. **Skills and Competencies:** * Customer service orientation and commitment to service. * Organization and document management. * Teamwork and interdepartmental collaboration. * Effective communication (verbal and written). * Proactivity and problem-solving ability. * Discretion and handling of confidential information.