Monitoring Supervisor

Description

Job Summary: The Monitoring Supervisor oversees and coordinates the surveillance of units and operations to ensure compliance with security protocols and timely incident response. Key Highlights: 1. Leadership in security supervision and monitoring team management. 2. Advanced operation of CCTV, GPS, and real-time tracking systems. 3. Risk analysis and decision-making in critical situations. **MONITORING SUPERVISOR** **Core Purpose of the Position:** The Monitoring Supervisor is responsible for supervising, coordinating, and ensuring proper surveillance of SEGADI’s units and operations, guaranteeing adherence to security protocols, rapid incident detection, and timely response to minimize risks, protect company assets, and ensure continuity of the supply chain. **Work Location:** Patio Buenavista Branch **Working Conditions:** * **Work Modality:** On-site **Position Profile:** * **Education Level:** Completed high school diploma with experience in monitoring and security. A bachelor’s degree in Logistics or related field is preferred. * **Gender:** Not specified * **Marital Status:** Not specified * **Nationality:** Not specified * **Willingness to Travel?:** Nationwide **Required Experience:** * **Years of Experience:** Minimum 2 years in monitoring or security supervision, with focus on team and logistics operations management. * **Responsibilities:** Supervise and coordinate the work of monitoring personnel. * Ensure surveillance operations are conducted in accordance with established protocols. * Coordinate emergency responses, ensuring facility and transit unit safety. * Ensure compliance with CTPAT, OEA, and other applicable security regulations in the industry. **Specific Knowledge:** * **Monitoring and Video Surveillance:** Advanced operation of CCTV, GPS, and real-time tracking tools. * **Security Protocols:** Knowledge of transportation security protocols, including CTPAT and OEA. * **Incident Management:** Identification, analysis, and response to risk events or operational deviations. * **Access and Perimeter Control:** Monitoring of entries and exits at facilities and transit units. **Certifications and Training:** * **Monitoring and Video Surveillance Course:** Operation of CCTV, GPS, and tracking software. * **Risk and Security Management Certification:** Training in identification and mitigation of threats in transportation and logistics operations. **Key Competencies:** **Personal Domain:*** **Leadership and Decision-Making:** Ability to act authoritatively and make swift, accurate decisions in critical situations such as thefts, monitoring system failures, or route emergencies. * **Working Under Pressure:** Ability to operate effectively in high-pressure environments, making precise real-time decisions to ensure safety. * **Analytical Thinking:** Evaluation of received data and information to make strategic decisions and prevent potential threats. **Social Domain:*** **Effective Communication:** Ability to clearly and effectively communicate security procedures and protocols. * **Teamwork:** Ability to coordinate across departments and lead the monitoring team. * **Conflict Management:** Ability to handle conflict situations effectively and professionally. **Professional Domain:*** **Risk Analysis:** Advanced knowledge of risk and vulnerability analysis within the supply chain, anticipating potential threats. * **Team Management:** Supervision of daily monitoring team operations, ensuring strict adherence to security protocols. * **Technology Proficiency:** Mastery of monitoring tools—including video surveillance software, GPS, and security platforms—to ensure effective and timely oversight.