Intugo partnership with an internacional team specialized in assisting individuals in successfully obtaining their Social Security Disability benefits. Each month, our office is contacted by thousands of Americans needing assistance in their disability claim to assist over 100,000 individuals in filing their application successfully. The application specialist assists claimants with completing the Security Disability application, by asking a series of personal questions to obtain necessary information about their disability and qualifications for disability benefits. Calls typically last 30\-45 minutes, and the application specialist must demonstrate patience and empathy. The application specialist must ensure that the application is completed fully and accurately. Responsibilities: * Completes the online application for the claimant. * Asks a series of personal medical questions. * Uses several systems to complete the process. Website, internal, and order management systems. * Demonstrate Empathy, Compassion, and Patience. Maintain confidentiality of sensitive information. * Meet productivity and quality goals. * Use of call management software to answer calls, adhere to specified schedule, and breaksprocedures. * Meet or exceed specific performance standards approved by management. Standards may change to better reflect the job duties and business needs. Qualifications: * Previous experience in a call center environment. * Customer service orientated with demonstrated ability to show empathy. * Excellent written and verbal communication skills. * Must be patient and inclined to help others. * Must be detail oriented. * Ability to achieve high productivity and quality standards. * Proficient working knowledge of Windows OS, Internet, and associated software. Tipo de puesto: Tiempo completo Sueldo: A partir de $17,500\.00 al mes Beneficios: * Vales de despensa Lugar de trabajo: Empleo presencial