**2P Capital Humano is seeking a Bilingual Customer Service Representative in Tesistán – Zapopan, Jalisco** ---------------------------------------------------------------------------------------- **Do you enjoy following up, resolving issues, and maintaining clear communication with international customers?** We are looking for an organized, service-oriented individual to provide support to customers in the USA and LATAM, ensuring clear processes and high-quality service. **Job Responsibilities:** * Customer service, order follow-up, and handling commercial requests. * Preparing quotations, reports, and administrative documentation. * Coordinating samples, shipments, and internal department communications. * Updating CRM systems and supporting events, trade fairs, or business visits. **Requirements:** * **Advanced English proficiency.** * Experience in customer service, commercial support, or managing international accounts. * Basic knowledge of Incoterms, import/export procedures, and ERP/CRM systems. * **Valid passport and visa**, with availability for occasional travel. **We Offer:** * **Gross monthly salary: MXN $25,000** * **Statutory benefits** * **Work laptop and mobile phone** * **Work schedule: Monday–Friday, 8:30 AM–6:30 PM** * Professional development within an international business environment. If you are solution-oriented, organized, and enjoy working with customers, this position is for you. **Desired Education Level:** Bachelor’s degree (completed) **Desired Experience Level:** Mid-level **Departmental Function:** Customer Service **Industry:** Retail *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694adddf3d00003d001357bc&source=indeed