Customer Service Executive

Description

Job Summary: We are seeking a Customer Service Executive to manage requests, resolve complaints, and ensure appropriate handling of damaged products for a seafood logistics company. Key Responsibilities: 1. Manage branch requests and complaints 2. Ensure proper handling of damaged products 3. Record incidents and prepare satisfaction reports We are a company dedicated to seafood logistics, collaborating with seafood restaurants nationwide. Join our team as a CUSTOMER SERVICE EXECUTIVE! **Responsibilities:** \- Receive, process, and follow up on branch requests. \- Coordinate returns and complaints with the relevant department. \- Ensure that any damaged or defective product is handled in accordance with company policies. \- Maintain incident records and prepare satisfaction reports. **Requirements:** Minimum 6 months of experience. Strong interest in customer service. Completed high school or currently pursuing a bachelor's degree (e.g., Communication Sciences, Business Administration, or related field). **We Offer:** Biweekly salary. Free uniforms. Career growth opportunities. Our office is located 5 minutes from Plaza del Sol, in the Loma Bonita neighborhood. Employment Type: Full-time, Indefinite-term contract Salary: Starting at $12,000\.00 per month Benefits: * Option for an indefinite-term employment contract * Cafeteria service * Discounted cafeteria service * Free uniforms Work Location: On-site employment