**We need your talent as a Level 1 Support Engineer!** We are a company with nearly 10 years of experience, dedicated to optimizing the operations of small and medium-sized enterprises through cutting-edge technological solutions that enhance their productivity. We are looking for talent who wants to continue growing professionally with us. What will be your mission? As a Level 1 Support Engineer, you will be responsible for handling tickets and providing first-level support to our various clients, performing implementation and support activities for network and security solutions, virtualization, backups, and operating system management. What do we offer? * Monthly salary ranging from $12,000 to $16,000 net, depending on experience and skills. * Statutory benefits. * Dining service assistance. * Internal loans. * 50% support for psychological therapy. * Professional development plan and continuous technical training. * Working hours from Monday to Friday, 9:00 a.m. to 6:00 p.m. * Work location: Paisajes del Tesoro (near Centro Sur). What are we looking for in you? * Completed bachelor's degree in Information Technologies or related field. * Previous experience in a similar position. * Proficiency in perimeter security topics. * Proficiency in networking and connectivity topics. Are you interested? We would love to meet you! Send us your CV and become part of a solid company that invests in its team's growth. Job type: Full-time, Indefinite term Salary: $12,000.00 \- $16,000.00 per month Benefits: * Dining service Application questions: * What is your salary expectation? (Specify whether the amount is net or gross) * Do you have easy access to the Paisajes del Tesoro neighborhood (Periférico Sur)? * Do you have proficiency in perimeter security topics? Please explain * Do you have proficiency in networking and connectivity topics? Please explain Workplace: On-site job