Reception and Customer Service

Description

Position Summary: We are seeking an organized, proactive individual with a service-oriented attitude to provide customer service and administrative support in a raw materials company. Key Highlights: 1. Customer and supplier service and follow-up 2. Switchboard operation and message coordination 3. Administrative task support and request tracking **Customer Service \| Reception** *Join a solid company engaged in raw materials trading!* Do you enjoy interacting with customers and have experience in customer service and follow-up? We are looking for an organized, proactive individual with a service-oriented attitude to join our team. What will you do? * Provide in-person and telephone customer and supplier service * Operate the switchboard (answer and route calls) * Coordinate courier and parcel deliveries * Track internal and external requests * Support administrative tasks within the department What are we looking for? * Completed high school diploma (minimum requirement) * 1 year of experience in customer service or reception * Basic/intermediate Excel skills * Familiarity with administrative software (CONTPAQi Comercial is preferred) * Residency in Guadalajara or the Metropolitan Area (SOUTH OF THE CITY) What we offer: * **$12,000 monthly gross salary** * **$1,300 food vouchers** * Major medical expense insurance (AXA) * Savings fund \+ pension plan * Statutory benefits from day one * Direct employment contract * Monday to Friday work schedule Location: Santa Anita (Privada Camichín \#11, near the golf club) **We seek someone who solves problems, ensures follow-up, and makes a difference in the customer experience.** If you meet the profile, **apply today**. Employment type: Full-time Salary: $12,000.00 per month Workplace: On-site employment