Summary: Seeking an experienced professional to manage payroll cycles, monitor mailboxes, and handle customer escalations with strong collaboration and communication skills. Highlights: 1. Manage payroll principles and systems (ADP GV) 2. Utilize time tracking systems (Workday) and Power BI 3. Collaborate effectively and influence others **Technical Skills:** * Excellent understanding of payroll principles and systems (ADP GV). * Located in Mexico – Guadalajara. Experienced in payroll USA * Knowledge of time tracking systems (Workday) * Mailbox monitoring * Monitor Payroll Cycles * Answer tickets on customer response center and attend escalations. * Excellent collaboration \& teamwork skills * Excellent communication and influencing skills. * Experience in automations. * English Proficiency. * Excel – Advanced. * Power BI * Analytics skills **Certifications Needed:** * 2\+ years of project management * 2\+ years' experience in Payroll **\*\*\*\*\*\*Salary $23,000 Pesos per month\*\*\*\*\*** **\*\*\*\*\*Temporary position for 6 months\*\*\*\*** Job Types: Full\-time, Temporary Contract length: 6 months Pay: $23,000\.00 per month Education: * Bachelor's (Preferred) Language: * English (Required) Work Location: Hybrid remote in Zapopan, Jal.