**Additional Information** **Job Number**25138663 **Job Category**Rooms \& Guest Services Operations **Location**AC Hotel Guadalajara Mexico, Avenida de Las Americas 1500, Guadalajara, Jalisco, Mexico, 44610 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Ensures the execution of events at properties and provides administrative support to MSB property general managers. Serves as the primary point of contact for guests organizing and attending meetings at the property to ensure their complete experience runs smoothly. Assists other staff to guarantee proper coverage and timely guest service (e.g.: Front desk, restaurant). Supports property billing efforts related to both event activities and other operations (e.g.: Monitoring Accounts Payable and Accounts Receivable (APAR), direct billing applications). Collects, develops, and submits materials to update property websites on Marriott.com. Administrative tasks, delegated at the discretion of property general managers, may include monitoring and maintaining databases associated with finance, accounting, work scheduling, sales, overall property operations, and relationships with the Regional Sales Office (RSO). In cases where a property is not supported by a Regional Sales Office, this role may complete all tasks related to event planning and details. Complies with all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of company information, and protects company assets. Greets and acknowledges all guests according to company standards, anticipates and attends to guest service needs, assists people with disabilities, and thanks guests with genuine appreciation. Communicates clearly and professionally with others, accurately and promptly prepares and reviews written documents, and answers phones using appropriate etiquette. Develops and maintains positive working relationships with others, supports the team in achieving common goals, and listens and responds appropriately to guest issues. Stands, sits, or walks for extended periods. Moves, lifts, carries, pushes, pulls, and places objects weighing up to or equal to 10 pounds (4.5 kg) without assistance. Performs other reasonable job duties requested by supervisors. DESIRABLE SKILLS Education: High school diploma or equivalent certification from a General Educational Development program. Relevant Work Experience: At least 2 years of relevant work experience. Supervisory Experience: At least 2 years of relevant work experience. License or Certification: None *At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other protected characteristics under applicable legislation.* At AC Hotels, we believe attention to detail is the best form of generosity we can offer. Whether it's the art of serving a drink or the elegantly designed ambiance, members of the AC Hotels family believe that if we have time to do something, we also have time to do it in the best possible way. Guests recognize and appreciate the thoughtful design of AC Hotels and the detail-oriented nature of our team members. If you seek authentic hospitality, AC Hotels offers the ideal environment. Members of our family possess a global mindset and a passion for detail. Additionally, they have an innate curiosity to learn and try new things. Our team members, who stay current with trends in art, technology, and design, are eager to share them with guests and others. Members of our family want to delight others and continuously ask themselves how to improve the service experience. If this resonates with you, we invite you to explore career opportunities with AC Hotels. By joining AC Hotels, you become part of a portfolio of brands within Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part of** an incredible global team, and **you will become** your best self.