**E-commerce Agent** $9,000 monthly \| Full-time \| Initial probationary contract with possibility of permanent position Modality: On-site (Guadalajara) with Home Office on Sundays **Schedule:** * Monday to Friday from 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m. * Sunday from 4:00 p.m. to 12:00 a.m. (Home Office) **Main Responsibilities:** * Managing orders on platforms such as Amazon, Mercado Libre, and Shopify. * Direct customer service at delivery point (in-person customer service and pick up). * Delivery of orders and coordination with courier services. * Sales reconciliation in internal logs for billing purposes. * Control and updating of digital inventories. * Handling support cases with platforms (Amazon/Mercado Libre). * Tracking refunds, returns, and billing. * Assisting with general administrative tasks related to e\-commerce operations. **Requirements:** * Completed high school. * Preferred age: 18 to 35 years. * Proven experience in e\-commerce operational management (Amazon, Mercado Libre, Shopify). * Intermediate or advanced Excel skills. * Flexible availability. * Ability to work under pressure. * Residence in Guadalajara (mandatory requirement). **We Offer:** * Fixed monthly salary: $9,000 net. * On-site work with Sundays remote. * Salary increases based on performance. * Opportunity for indefinite contract. **Professional growth within an established company in the E\-commerce sector.** Job type: Full-time Salary: $9,000.00 per month Benefits: * Salary increases * Option for indefinite contract * Remote work Application Question(s): * What level of Excel do you have? * What experience do you have with E\-commerce platforms (Amazon, Mercado Libre, Shopify)? Work location: hybrid remote at 45070, Arboledas 1a Secc, Jal.