### **Quality Management System (QMS) Coordinator** **Location:** Zapopan, Jalisco **Schedule:** Monday to Friday **Position Objective** Manage, implement, establish, update, and maintain the necessary processes for the Quality Management System, ensuring compliance with the requirements established in current **NOM\-241\-SSA1** and **ISO 13485** standards, promoting continuous improvement and efficiency across all organizational processes. * ️ **Main Responsibilities** * Establish and monitor the **annual internal and external audit program** of the QMS. * Analyze audit results and implement **corrective, preventive, and improvement actions**. * Coordinate and follow up on **work meetings, management reviews, and QMS monitoring**. * Maintain the **quality indicators database** up to date and evaluate goal achievement. * Plan the **definition of annual quality objectives and indicators**. * Supervise and ensure **compliance with the Quality Management System**. * Coordinate handling and follow-up of **customer complaints**. * Control system documentation, ensuring no obsolete versions exist. * Safeguard original QMS documentation and ensure traceability. * Coordinate meetings and various activities for proper QMS operation. * Participate in the analysis of **non-conformities** and fulfillment of agreements with stakeholders. * Prepare and deliver internal and external reports timely and accurately. * Maintain effective communication with **customers, suppliers, and internal departments** of the organization. **Position Profile** **Education:** * Bachelor's degree in Chemical Engineering, Chemistry, QFB, or related field. **Experience:** 2 to 3 years in a similar role within regulated industries (medical devices, pharmaceutical, chemical, or related). **Specific Knowledge:** * Interpretation of **ISO 13485** and **NOM\-241\-SSA1**. * Internal auditing and risk analysis. * Corrective and preventive actions (CAPA). * Handling complaints and controlled documentation. * Use of statistical and office tools (Excel, Word, PowerPoint). * Document structure of the Quality Management System. * Intermediate English. **Competencies and Skills:** * Commitment to work quality. * Initiative and technical leadership. * Problem analysis and resolution. * Focus on internal and external customer service. * Teamwork and effective communication. **What We Offer** * **100% Statutory Benefits.** * **5% Savings Fund.** * **Savings Box.** * **Social Benefits Plan.** * **Subsidized Dining Room.** * **Continuous Training and Professional Development.** * **Collaborative and Stable Work Environment.** * **Opportunities for Growth within the Company.** **Join MDC Dental** We are a Mexican company with over 40 years of experience in manufacturing dental medical devices, committed to oral health and quality. If you share our passion for excellence and continuous improvement, we invite you to apply!