Monitoring Operator

Description

Job Summary: Answer telephone calls, advise customers on products, monitor the emergency platform, and provide technical support to implement security protocols. Key Responsibilities: 1. Customer consultation and emergency monitoring 2. Security protocol implementation 3. Technical support and ticket management Work Schedule: Tuesday to Sunday, from 08:00 am to 15:00 hrs. Answer telephone lines to advise our customers regarding their questions about our products and monitor our emergency platform to apply security protocols for each received signal and contact customers and public institutions such as police, fire department, etc. Provide technical support and generate service tickets. Employment Type: Full-time Salary: Starting at $11,340.00 per month Benefits: * Savings fund * Company parking * Option for indefinite-term contract * Free uniforms * Grocery vouchers Work Location: On-site employment