Description
Job Summary:
Provide administrative and operational support to the service department, ensuring proper tracking of work orders, customer service, and control of workshop processes.
Key Highlights:
1. Experience in administrative areas of service, workshop, or after-sales.
2. Excellent service attitude and communication skills.
3. Professional development and continuous training.
LEADING COMPANY IN THE INDUSTRY IS SEEKING A SERVICE ADMINISTRATOR
Provide administrative and operational support to the service department, ensuring proper tracking of work orders, customer service, and control of workshop processes.
Requirements
* Experience in administrative areas of service, workshop, or after-sales.
* Prior experience with heavy machinery, automotive, or industrial equipment is desirable.
* Proficiency in Excel and administrative/ERP systems.
* Strong organizational, follow-up, and attention-to-detail skills.
* Excellent service attitude and communication skills.
Main Responsibilities
* Track service orders.
* Control and manage workshop documentation.
* Customer service and follow-up.
* Coordinate with technicians and parts department.
* Support invoicing, quotations, and reporting.
* Monitor maintenance and warranty activities.
* Track service indicators and turnaround times.
We Offer
* Competitive salary.
* Working hours: 8:00 AM to 5:00 PM, Monday to Friday.
* Benefits exceeding statutory requirements.
* Professional development.
* Job stability.
* Continuous training.
Work Location: **Anillo Periférico Poniente 2200, Ciudad Granja, 45010 Zapopan, Jalisco, Mexico**