Description
Hotel Barceló Guadalajara is seeking talent for customer service in the Room Service department. Candidates must possess excellent customer service skills and basic or intermediate English communication ability. Responsibilities include taking orders, suggesting upsells, delivering VIP amenities, and collecting service payments.
**Requirements:**
* Customer service experience.
* Basic or intermediate English proficiency.
* Proactivity.
* Responsibility.
* Excellent personal presentation.
* Preference for candidates able to rotate shifts. (Fixed-shift option may be considered if required)
**Benefits:**
* Base salary paid biweekly.
* Benefits exceeding statutory requirements.
* Weekly tips.
* Grocery vouchers.
* Free cafeteria service.
* Complimentary uniforms.
* Free nightly transportation home.
* Life insurance.
* Discounts at Grupo Barceló hotels for friends, family, and employees after 3 months of tenure.
* Biweekly salary payment.
* Payroll processed through Santander.
* Discounts on language courses at UNE, UNID, Quick Learning, and Brooklyn English.
* Scholarships for higher education at UNE and UNID.
* Flexi discounts.
* Kidzania discounts.
**Schedules:** 7:00 AM \- 3:00 PM, 3:00 PM \- 11:00 PM, and 4:00 PM \- 12:00 AM. Work schedule from Monday to Sunday, with one weekday day off.
Please apply with an updated CV.
Employment type: Full-time
Salary: $8,300\.00 \- $8,900\.00 per month
Benefits:
* Transportation assistance or service
* Discounts and preferential pricing
* Company parking
* Option for indefinite-term contract
* Employee referral program
* Life insurance
* Cafeteria service
* Complimentary uniforms
* Grocery vouchers
Application question(s):
* Please note that schedule flexibility is essential. Lack thereof may disqualify you from selection.
Language:
* Fluent English (Mandatory)
Work location: On-site employment