Customer Service

Description

Job Summary: A professional responsible for driving revenue through lead generation, negotiation, and sales closing, with persuasive communication skills and customer service expertise. Key Highlights: 1. Boost revenue through lead generation and sales closing. 2. Negotiate and close agreements to achieve revenue targets. 3. Manage technological tools for sales management. A sales executive is the professional responsible for driving a company's revenue through lead generation, negotiation, and sales closing. Key responsibilities include managing customer relationships, presenting solutions, achieving business objectives, and preparing performance reports—using persuasive communication and customer service skills. Main Responsibilities of a Sales Executive: Prospecting and identifying customers: Identify new business opportunities and qualify potential customers to expand the client portfolio. Product/service presentation and demonstration: Thoroughly understand the offerings to guide customers and highlight the value proposition. Negotiation and agreement closing: Manage contracts, resolve objections, and finalize sales to meet the company’s revenue goals. Customer retention and follow-up: Maintain long-term customer relationships, ensure satisfaction, and encourage repeat purchases. Strategic planning and reporting: Analyze the market, prepare sales, profit, and margin reports, and update customer information in the CRM. Management of technological tools: Use CRM systems, email, and digital tools to manage communication and track sales. Profile and Required Skills: Excellent communication and negotiation skills. Results-oriented with strong goal achievement discipline. Empathy and conflict resolution ability. Proactivity in identifying new business opportunities.-Requirements- Minimum education: Higher education – Bachelor’s degree 1 year of experience Age: between 20 and 40 years Knowledge areas: Negotiation, Lead generation, Sales closing, Customer relations, Sales, Customer service Keywords: care, costumer, cliente