*This vacancy comes from the job board Talenteca.com* ### **Vacancy for the company Reclutamiento IT in Zapopan, Jalisco** **About Us** * A constantly growing and expanding company with national presence, integrator of solutions especially in networks and security, a different, unique and above all innovative company, partner of Cisco, Google Telcos, Ruckus, Sonic Wall or Fortinet. We are looking for a specialist in WiFi network technical support for field and on-site services, providing customer service in metropolitan areas, with travel expense reimbursement. **About our value proposition** Excellent working environment, real medium and long-term development, certifications, coaching and extensive training and experience; we offer**:** * **Income** of 13,000 pesos net (direct contract) \+ 1,500 monthly bonus. Statutory benefits, 100% nominal salary, travel expense reimbursement. * **Work schedule**: Monday to Friday from 8:00 AM to 5:00 PM (to be confirmed), Saturdays until noon. * **Work location**: GDL (various locations in Tlajomulco, Tonalá, Zapopan and other city locations) **What we are looking for:** * 6 months to 1 year of experience as: Technical support, help desk, service desk, systems assistant, systems analyst, telco engineer, telecommunications consultant, Cisco engineer, network engineer, NOC engineer, network consultant, network technician, Network Engineer, network consultant, network analyst * Skills in communications and networking: Knowledge of TCP/IP networks, OSI model, routing, VLANs, high availability, redundancy and related topics. * Availability for field and on-site work, attending specific locations. Valid driver's license essential for vehicle assignment for transfers and services. * Minimum 6 months to 1 year of experience in LAN, WAN, VLAN networks, handling frequencies 2\.4GHz, 5GHz, data collection, heat maps, topologies, equipment configuration, implementation of network changes, etc. Knowledge of Access Points, Routers, Switches, Wireless, Codes, Modems, etc. * Familiarity with brands such as Cisco or Brocade, Ruckus or Brocade antennas focused on Wifi. * Basic knowledge of Firewalls (administration, support, configuration, ticket management) for at least 6 months to 1 year, familiarity with any brand such as Fortinet, Sonic Wall, Juniper, etc. * 6 months to 1 year of experience in installation and support of structured cabling (use of tools such as crimping tool, * Experience and availability for maintenance windows, 1st and 2nd level support when required. * Evidence reporting, activity description and escalation with third parties. * Desirable experience with service platforms for request handling, description and management (tickets) such as: BMC, Zendesk, Tivilo, WhatsApp Gold, etc. * Strong customer service skills. **Desired education level:** Higher education \- incomplete **Desired experience level:** Entry Level **Departmental function:** Technology / Internet **Industry:** Telecommunications **Skills:** * Noc wifi lan vlan ip networks * Firewall fw Security VPN * Wan routing router switch * Wireless support access * AP cisco tcp field site *This vacancy comes from the job board Talenteca.com:* *https://www.talenteca.com/anuncio?j\_id\=690a93932a00003800015795\&source\=indeed*