KEY ACCOUNT EXECUTIVE

Description

Job Summary: We are seeking an analytical, customer-oriented Key Account Executive to retain, develop, and grow strategic customers in the medical supplies sector. Key Highlights: 1. Manages long-term business relationships with strategic customers. 2. Ensures customer satisfaction and maximizes account value. 3. Contributes to the stability and sustainable growth of the business. At **Corporativo Salazar**, we seek a **Key Account Executive** with an analytical mindset, strong customer orientation, and negotiation skills to ensure the **retention, development, and growth of strategic customers** within the **medical supplies** sector. The selected candidate will be responsible for **managing long-term business relationships, ensuring customer satisfaction, and maximizing the value of assigned accounts**, thereby contributing to the stability and sustainable growth of the business. **REQUIREMENTS** * Completed bachelor’s degree in administrative, commercial, or related fields * Experience in customer service and account management (preferably in the medical industry) * Experience in account follow-up, order processing, and after-sales service * Proficiency in Excel and ERP systems * Ability to analyze commercial information * Experience coordinating with internal departments **RESPONSIBILITIES** * Manage and monitor the portfolio of **active customers (no cold prospecting)** * Ensure proper attention and service to key accounts * Manage orders, quotations, and after-sales follow-up * Identify opportunities to improve service and customer experience * Analyze purchasing behavior and generate growth proposals for existing accounts * Coordinate with internal departments (logistics, billing, operations) to ensure on-time deliveries * Track incidents and ensure timely resolution * Generate account performance and customer satisfaction reports **SKILLS** * Customer orientation * Analytical thinking and organization * Effective communication * Attention to detail and follow-up * Negotiation * Problem solving **WE OFFER:** **Compensation and Security:** * Salary: **MXN $26,000 net per month** * Performance and account growth bonuses * Direct employment: Stability and belonging from day one * Statutory benefits: IMSS, INFONAVIT, Christmas bonus, vacation pay, and vacation premium **Work-Life Balance:** * Schedule: Monday to Friday, 9:00 am – 7:00 pm (weekends off) * Half-day off on birthday * Additional half-day off per month for punctuality * Day off on December 24 and December 31 **Additional Benefits:** * Internal benefits program: access to exclusive agreements and discounts * Funeral expense assistance * Monthly team-building activities We are located at **Av. López Mateos, near Glorieta de la Estampida** Employment type: Full-time Salary: MXN $26,000.00 per month Benefits: * Employee discount * Option for indefinite-term contract * Company phone Work location: On-site