Provides Human Resources consultation and case resolution, serves as main point of contact for Store \& Field resolving a multitude of inquiries and routing special requests to Tier II Specialists. Advises employees and managers with questions regarding HR policies, processes and in navigating through tools such as AZP (HR Core system). Manages HR projects, planning, testing, implementing and successfully completing new enhancements with frequent interaction with a diverse variety of internal and external individuals/teams/departments at different levels of the organization; also, is able to meet assignments/tasks deadlines, associated implications, execute thoroughly analysis for impacts and test new configurations/features.