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Talento Mexicano
Customer Experience Supervisor
This position is responsible for leading and developing our customer experience team, ensuring the delivery of exceptional service across all customer touchpoints and after-sales support. The role is essential in fostering customer satisfaction, loyalty, and operational excellence. It is responsible for retaining skilled and trained personnel within the team, ensuring that all efforts to meet customer needs strictly adhere to the Code of Ethics, Safety Standards, Lubrizol’s values, and a firm commitment to a diverse and inclusive work environment. MAIN FUNCTIONS AND RESPONSIBILITIES OF THE POSITION Lead and develop a team of customer experience representatives by establishing clear goals and expectations. Drive continuous process and capability improvements in collaboration with the Center of Excellence (COE); identify and implement enhancements aligned with process maturity objectives. Oversee daily operations to ensure timely and effective resolution of customer inquiries, complaints, and escalations. Collaborate with cross-functional teams to achieve high levels of customer satisfaction, ensuring compliance with internal and global guidelines. Coordinate, monitor, and track all customer orders, deliveries, and invoices to maintain established customer service standards. Support special projects and initiatives designed to enhance the customer experience. Provide guidance to team members to meet business objectives, including coaching, training, and development opportunities to strengthen team capabilities and engagement. Ensure adherence to the Month-End Closing Policy and maintain effective internal controls to guarantee the accuracy of order management transactions. Support the Sales & Operations Planning (SOP) and Sales & Operations Execution (SOE) processes by preparing and presenting requested Customer Experience KPIs, escalation topics, and key data to facilitate informed actions and decisions. Ensure compliance with service standards, the code of ethics, policies, and procedures through regular audits and coaching.
Mexico City
Empleo en México
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Tlalpan
$MXN 8,000-12,000/month
Indeed
Practicante de Recursos Humanos
Resumen del Puesto: Buscamos un practicante de Recursos Humanos para desarrollar experiencia en gestión de talento, apoyando en reclutamiento, entrevistas iniciales y pruebas psicométricas. Puntos Destacados: 1. Oportunidad de aprendizaje y desarrollo en un entorno profesional. 2. Acompañamiento y mentoría por parte del equipo de RRHH. 3. Buen ambiente laboral. ¿Estás en los últimos semestres de tu carrera universitaria y no sabes dónde hacer tus práctica profesionales? En CLV México buscamos una Practicante de Recursos Humanos que quiera desarrollar su experiencia en el área y apoyar en actividades clave para la gestión del talento. *Responsabilidades*: * Publicar y gestionar vacantes en plataformas y bolsas de empleo. * Revisión curricular y realización de entrevistas o filtros iniciales para validar competencias básicas. * Aplicación y calificación de pruebas psicométricas e interpretación básica de resultados. * Mantener actualizada la base de datos de candidatos. * Apoyo en capacitaciones, onboarding, actividades de integración, etc. *Requisitos*: * Estudiante activo de los últimos semestres de Psicología, Administración de Empresas, Recursos Humanos o afines que requiera liberación de Prácticas profesionales. * Manejo de paquetería Office (especialmente Excel) * Alta capacidad de organización, excelente comunicación verbal/escrita y actitud de servicio. * Contar con seguro facultativo vigente o convenio de prácticas por parte de la universidad. Ofrecemos: * Oportunidad de aprendizaje y desarrollo en un entorno profesional. * Acompañamiento y mentoría por parte del equipo de RRHH. * Buen ambiente laboral. * Horario flexible: lunes a viernes. Tipo de puesto: Medio tiempo Sueldo: $1\.00 al mes Beneficios: * Horarios flexibles Pregunta(s) de postulación: * Disponibilidad de ingresar a la empresa: * Periodo de prácticas requeridas: Lugar de trabajo: Empleo presencial
C. Oriental 28, La Paz, 72160 Heroica Puebla de Zaragoza, Pue., Mexico
$MXN 1/hour
Indeed
Recent Graduate Accountant
Job Summary: We are seeking a recently graduated or soon-to-graduate Public Accountant to perform accounting recordkeeping, bank reconciliations, and support in preparing financial statements. Key Highlights: 1. Professional training and development 2. Positive work environment 3. Opportunity for growth **Location:** Chachapa Industrial Park **Employment Type:** Full-time **Department:** Accounting **Requirements:** * Bachelor’s degree in Public Accounting (recent graduate or currently completing degree requirements). * Basic–intermediate knowledge of **CONTPAQ (Accounting and/or Commercial modules)**. * Basic Excel proficiency. * General knowledge of accounting, taxation, and electronic invoicing. * Strong willingness to learn, proactive attitude, and sense of responsibility. **Responsibilities:** * Recording accounting journal entries in CONTPAQ. * Performing bank reconciliations. * Assisting in the preparation of financial statements. * Entering and managing invoices (CFDI). * Supporting monthly and annual tax filings. * Filing and managing accounting documentation. **We Offer:** * Competitive salary. * Statutory benefits as required by law. * Professional training and development. * Positive work environment. * Opportunity for growth. **Interested Candidates:** Send CV to 2216671306 Employment Type: Full-time Salary: $12,000.00 per month Benefits: * Company parking * Discounted cafeteria service Work Location: On-site employment
3V6W+Q3 Parque Industrial Chachapa, Pue., Mexico
$MXN 12,000/year
Indeed
Chef/Culinary Instructor
Summary: Join Cozymeal as a culinary instructor to share the flavors of central Mexico through hands-on classes, setting your own hours and culinary direction. Highlights: 1. Manage your own calendar and accept bookings that work for your schedule 2. Boost your earnings or replace your full-time job 3. Focus on preserving tradition and connecting with others through food Flexible Schedule Manage your own calendar and accept bookings that work for your schedule. High Earnings Boost your earnings or replace your full\-time job. Full Support Our team does the marketing for you. We also support you from profile creation to receiving your earnings. **Chef/Culinary Instructor, Puebla, Mexico** ============================================ **IMPORTANT NOTE:** To sign up, please visit: https://www.cozymeal.com/become\-a\-chef If you're a **culinary instructor** in Puebla, Cozymeal offers the perfect platform to showcase the bold, traditional flavors of central Mexico through immersive, hands\-on classes steeped in culture. Teach menus with iconic mole poblano, vibrant chiles en nogada filled with fruit and nuts, and sweet camotes in syrup for dessert. As a culinary instructor in Puebla, you can teach cooking classes in Puebla while setting your own hours, pricing and culinary direction. Cozymeal handles marketing, guest booking and operational support so you can focus on preserving tradition and connecting with others through food. Build a fulfilling teaching business inspired by flavor, history and Mexican pride. Partner with Cozymeal today. **ABOUT COZYMEAL:** Cozymeal is the \#1 platform for culinary experiences \& cookware in the US, Canada and around the world. Guests can book everything from cooking classes to corporate team building events to private chef services with local professional chefs. Besides that, guests can also find on Cozymeal other culinary experiences \& products, including food tours, mixology classes, wine tastings, cookware and step\-by\-step recipe videos. Cozymeal’s platform is frequently used by consumers and some of the world's top companies in 120\+ cities worldwide, and we have been featured in leading publications such as the Washington Post, Los Angeles Times, Fast Company and Thrillist, among others. **ENJOY THE MANY BENEFITS BY JOINING COZYMEAL, INCLUDING:** * Income potential of up to $12,000/month (some make even more than that!) * Be your own boss * Set your own schedule, decide if you would like to work only 5 hours/week (Part\-time) to 40 hours/week (Full\-time) * Reach new customers * Create and offer your own menus **IMPORTANT NOTE:** To sign up, please visit: https://www.cozymeal.com/become\-a\-chef **REQUIREMENTS:** * Based in Puebla, Mexico * Professional culinary background * Access to a venue from which you can host your cooking classes. This venue can also be your home. **SUCCESSFUL CHEFS ON COZYMEAL ALSO HAVE:** * A venue (either your home or a great kitchen space, such as a restaurant or a commercial kitchen) to host your experiences * A comprehensive repertoire and ability to offer a variety of cuisines * Experience hosting cooking classes **Location:** Puebla, Mexico
Av. 10 Pte. 507, Centro, 72000 Heroica Puebla de Zaragoza, Pue., Mexico
$MXN 12,000/year
Indeed
Payroll Executive
Job Summary: We are seeking an experienced Payroll Specialist skilled in payroll preparation and calculation, credit control and system-based personnel transactions, and management of medical leaves and SUA payments. Key Highlights: 1. Join a work team as a Payroll Specialist 2. Proficiency in CONPAQi and management of payroll for 500 employees 3. Control and execution of personnel transactions in the system and in IDSE Join our team as a **Payroll Specialist**. **We offer:** * Competitive base salary * Indefinite-term employment contract * Statutory benefits. **Requirements:** * Availability to work Monday through Saturday * Bachelor’s degree in Accounting, Administration, or related field (degree certificate and professional license required). * Proficiency in CONPAQi and experience managing payroll for at least 500 employees * Experience preparing payroll and pre-payroll **Responsibilities:** * Credit control, application, and clarification for INFONAVIT and FONACOT. * Control and execution of personnel transactions in the system and in IDSE (hires, terminations, and salary adjustments) * Weekly and biweekly payroll calculations. Experience calculating applicable payroll taxes (ISR, ISN). * Payroll stamping (timbrado) * Control and recording of medical leaves * Completion and follow-up of ST-7 forms * Preparation of SUA payments. **Are you interested and do you meet the requirements? Apply through this channel and we will contact you shortly.** Employment type: Full-time Salary: $14,000.00 - $14,500.00 per month Workplace: On-site employment
Av. 10 Pte. 507, Centro, 72000 Heroica Puebla de Zaragoza, Pue., Mexico
$MXN 14,000/year
Indeed
Sales Advisor - GALERIAS SERDAN PUEBLA
Job Summary: We are seeking a Sales Advisor to provide customer service, perform sales activities, manage inventory, arrange merchandise, and maintain area cleanliness, with ongoing training. Key Highlights: 1. No experience required; we provide training 2. Ongoing training and growth opportunities 3. Direct employment with the company JOYERIAS BIZZARRO seeks your talent, **SALES ADVISOR** No prior experience is necessary; we provide training. REQUIREMENTS: Completed secondary education with official proof Must be over 18 years of age Interest in sales and customer service Availability to work **RESPONSIBILITIES:** \- Sales activities, cash handling, product exchanges \- Customer service \- Inventory management \- Merchandise arrangement and cleaning of assigned area **WE OFFER:** Guaranteed salary of $ 9,800\.00 monthly gross or uncapped commissions Bonus for meeting targets Food vouchers Biweekly payroll through SANTANDER \- Statutory benefits from day one; 100% social security contributions \- Benefits exceeding statutory requirements: Savings fund, discounts on company brands \- Ongoing training \- Complimentary uniform \- Growth opportunities \- Direct employment with the company **SCHEDULE:** Monday through Sunday, with two days off after six consecutive working days. Rotating shifts—no fixed schedules or fixed rest days. 2 DAYS: 10:30 AM to 6:30 PM \- 2 DAYS: 1:00 PM to 9:00 PM and 2 DAYS: 10:30 AM to 9:00 PM. **WORK LOCATION:** SERDAN PUEBLA: Boulevard Hermanos Serdan No. 270, Loc. 122, Col. Rancho Colorado, Puebla, Puebla, C.P. 72062 If interested, please apply via this platform or send a WhatsApp message to 55 7969 6976 ALL SELECTION AND HIRING PROCESSES ARE FREE OF CHARGE. JOYERÍAS BIZARRO DOES NOT REQUEST DEPOSITS OR TRANSFERS TO COMPLETE THEM. Employment type: Full-time Salary: $9,800\.00 \- $15,000\.00 per month Benefits: * Savings fund * Employee discount * Special discounts and preferential pricing * Option for indefinite-term contract * Referral program * Life insurance * Complimentary uniforms * Food vouchers Work location: On-site employment
Brillante 4312, Villa Posadas, 72060 Heroica Puebla de Zaragoza, Pue., Mexico
$MXN 9,800-15,000/year
Indeed
CONTRACT MANUFACTURING LEADER
Job Summary: We are seeking a Contract Manufacturing Leader to ensure garment production tracking and on-time delivery, meet technical requirements, and develop contractors. Key Responsibilities: 1. Lead and supervise textile manufacturing processes 2. Contractor development and team management 3. Advanced operation of garment sewing machines and multi-style production We are a 100% Mexican company dedicated to the manufacturing of industrial uniforms. We are hiring a "CONTRACT MANUFACTURING LEADER" **Education:** Textile Engineering, Industrial Engineering, Fashion Design, or related field Objective: Monitor garment production and delivery timelines to meet specifications outlined in the technical sheet, as well as develop contractors. Experience: Apparel manufacturing processes; basic knowledge and operation of sewing machines; contractor relations and development; basic knowledge of patterns, drafting, and cutting. SKILLS AND COMPETENCIES: * Leadership, Negotiation * Adaptability to change * Commitment * Analytical skills, Quality orientation * Frustration tolerance, Teaching ability * Service-oriented attitude * Emotional intelligence COMPETENCIES: * Objectivity * Communication * Results orientation * Teamwork * Effective use of resources * Active listening KNOWLEDGE: · Experience in the textile industry. · Operation of garment sewing machines (overlock, straight stitch, double needle, coverstitch). · Production of multi-style garments. BENEFITS: * Year-end bonus * Vacation days * Vacation premium * Social security * Profit-sharing (PTU) * Sunday premium * Maternity and paternity leave * Public holidays ADDITIONAL BENEFITS: * Continuous training * Uniforms * Travel allowances * Company-provided mobile phone If you meet the profile, contact us via WhatsApp at ***2223412582, 2227721235*** or send your updated CV to ***aux.recursoshumanos@ramvel.com.mx*** Employment type: Full-time Salary: $13,000.00 - $15,000.00 per month Benefits: * Gym membership discount * Company-provided mobile phone * Complimentary uniforms Application question(s): * Mandatory: Do you have experience in multi-style garment production? Work location: On-site employment
Av. 10 Pte. 507, Centro, 72000 Heroica Puebla de Zaragoza, Pue., Mexico
$MXN 13,000-15,000/year
Indeed
Public Accountant – Payroll Manager
Position Summary: We are seeking a Public Accountant with extensive experience in payroll calculation and disbursement, ensuring regulatory compliance with relevant authorities and applicable legislation. Key Highlights: 1. Experience in payroll calculation and disbursement 2. Proficiency in IDSE, IMSS, INFONAVIT, and Virtual Desktop portals 3. Tax calculation and compliance with tax regulations Job Description: **Public Accountant Only** Seeking a **Public Accountant** with extensive experience in **payroll calculation and disbursement**, as well as related activities. **Position Objective:** To ensure timely and accurate payroll calculation and disbursement for employees, as well as compliance with requirements of relevant authorities and applicable labor and payroll legislation. **Position Responsibilities (illustrative, not exhaustive):** * Determination of integrated daily wage * Calculation of regular and extraordinary payroll * Employee onboarding, termination, and salary modification in IMSS, INFONAVIT, and SUA systems * Management of IDSE, IMSS, INFONAVIT, and IMSS Virtual Desktop portals * Calculation of Christmas bonus (Aguinaldo), Profit Sharing (PTU), severance pay (Finiquito), and final settlement (Liquidación) * Annual ISR adjustment calculation for wages and salaries * IMSS and INFONAVIT payments * Generation of file for Banking Portal * Determination of State Tax * Determination of Work Risk Premium * Management of medical leaves and disabilities * INFONAVIT loan control (Fixed Quota, Factor) – employee deductions * Research of employment-related tax laws and ensuring compliance * Responding to official requests from authorities Full-time, Indefinite-term position Benefits: * Flexible working hours * Major medical expense insurance * Life insurance * Cafeteria service * Additional vacation days or paid leave Position Type: Full-time, Indefinite-term Salary: Starting at $17,000.00 per month Benefits: * Flexible working hours * Major medical expense insurance * Life insurance * Cafeteria service Work Location: On-site employment
La Concepción Zavaleta 14, La Flor de Nieve, 72176 Heroica Puebla de Zaragoza, Pue., Mexico
$MXN 17,000/year
Indeed
AWS-Certified Welder
Job Summary: Specialized Welder with AWS certification to perform high-quality welds following WPS procedures and comply with industrial safety standards. Key Highlights: 1. Job stability 2. Growth opportunity Job Description: **Specialized Welder with AWS certification** to perform high-quality welds following WPS procedures, ensuring compliance with standards. **Responsibilities** * Perform welding in accordance with **AWS D1.1, D1.3, D1.6, or equivalent standards** (as required by the process). * Prepare materials, bevels, and parts prior to welding. * Perform MIG, TIG, SMAW, or FCAW welding (adjust according to your company’s requirements). * Verify weld quality through visual inspection and measurements. * Perform basic maintenance on welding equipment. * Comply with industrial safety standards. **Requirements** * Valid **AWS certification** for the relevant process (SMAW, FCAW, MIG, TIG, etc.). * Minimum of **2–3 years’ experience** as a specialized welder. * Solid knowledge of WPS and PQR interpretation. * Ability to work with tight tolerances and structural welding. * Education: Technical degree in Welding, Industrial Maintenance, or related field. * Availability for shifts and overtime (as required). **We Offer** * Statutory benefits * Weekly salary payment * Job stability and growth opportunity. Employment Type: Full-time Salary: $18,000.00 per month Benefits: * Company parking * Discounted cafeteria service Work Location: On-site employment
3V6W+Q3 Parque Industrial Chachapa, Pue., Mexico
$MXN 18,000/year
Indeed
ELECTRICAL ENGINEERING ASSISTANT
Job Summary: ENERGAIN seeks an Electrical Engineering Assistant to support field work, electrical installations, and compliance with regulations. Key Responsibilities: 1. Support in electrical installation surveys and supervision 2. Collaboration in the development of electrical proposals and drawings 3. Support in standardization according to NOM-001-SEDE ENERGAIN, a company dedicated to lighting, is seeking: ELECTRICAL ENGINEERING ASSISTANT Requirements: Education: Electrical Engineering or Renewable Energy (degree and professional license required) Minimum 1 year of experience in medium- and low-voltage electrical installations Knowledge of the current NOM-001-SEDE standard Proficiency in electrical design software (AutoCAD, Dialux or similar) Valid driver’s license Availability for field work Desirable: support in preparing UVIES expert opinions Main Responsibilities: Support load and circuit surveys for electrical systems in the field Identify existing electrical pathways under supervision Collaborate in developing proposals for circuit division and medium- and low-voltage service connections Support the preparation and updating of electrical drawings (load schedules and single-line diagrams) Provide support in the standardization process of electrical installations according to NOM-001-SEDE Support supervision of electrical work and substation refurbishment We Offer: Statutory benefits from day one Medical services Paid birthday leave Employee discounts on company products Position Type: Full-time Salary: $12,000.00 - $12,500.00 per month Benefits: * Employee discount Work Location: On-site employment
Av. 10 Pte. 507, Centro, 72000 Heroica Puebla de Zaragoza, Pue., Mexico
$MXN 12,000-12,500/year
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