Billing Analyst

Description

Position Summary: Order and billing management, internal/external customer service, and document organization, ensuring efficiency and regulatory compliance. Key Highlights: 1. Central role in order and billing management using ERP. 2. Customer service and interdepartmental coordination. 3. Document organization and regulatory compliance. Position Objective: Manage the receipt and transmission of orders to production, issue and control billing via ERP, and provide efficient service to internal and external customers, ensuring proper filing and organization of commercial documentation. Key Responsibilities: * Receive orders from customers and/or sales executives and register them accurately in the ERP. * Send production orders to the plant via email and/or through the ERP, verifying specifications, quantities, and delivery dates. * Generate, issue, and record invoices and credit/debit notes in the ERP according to commercial and tax policies. * Review and validate tax data and payment terms prior to issuing documents. * Track order and billing statuses; coordinate clarifications with production, warehouse, and sales. * Respond promptly and professionally to inquiries and requests from internal customers (production, warehouse, finance, sales) and external customers (clients), via email and phone. * Maintain an organized physical and/or digital archive of invoices, supporting documents, and related documentation; ensure accessibility and backup. * Prepare periodic reports: pending orders, issued billing, accounts receivable (in coordination with finance). * Support basic reconciliations with the collections and accounting departments. * Comply with applicable quality procedures and tax/regulatory requirements. Competencies and Skills: * Advanced ERP proficiency (order and billing registration). * Strong written and verbal communication skills; customer service orientation. * Organization, neatness, and attention to detail. * Ability to prioritize tasks and work under pressure. * Basic knowledge of electronic invoicing and local tax requirements. * Proficiency in email and Microsoft Office suite (intermediate Excel). * Teamwork and willingness to coordinate across multiple departments. Requirements and Education: * Education: Technical degree in administration, commerce, accounting, or related field; university degree in progress or completed is preferred. * Experience: 1–3 years in similar roles (order registration, ERP billing, customer service). * Knowledge: Aptitude for using ERP systems, electronic invoicing, and current tax regulations. Salary: $12,000\.00 \- $14,000\.00 per month Workplace: On-site employment