IT Support Engineer

Description

Job Summary: We are seeking a Technical Support Engineer passionate about technology and user support to ensure the proper functioning of our technological infrastructure. Key Highlights: 1. Excellent work environment 2. Opportunity for professional growth 3. Job stability At **AZINSA ALUMINIO**, we seek to integrate into our team a Technical Support Engineer passionate about technology and user support, who contributes to ensuring the proper functioning of our technological infrastructure. **Requirements:** * Bachelor's degree in Computer Systems Engineering, Information Technology, Computer Science, or related field * Minimum 1–2 years of experience in technical support * Knowledge of: * User support (hardware and software) * Windows / macOS operating systems * Basic networking (LAN/WAN, device configuration) * Preventive and corrective maintenance of computer equipment * Software and peripheral installation and configuration * Desirable: server administration knowledge * Availability to work flexible hours **Responsibilities:** * Provide on-site and remote technical support to users * Diagnose and resolve computer equipment failures * Install, configure, and update software * Perform basic network and user administration * Track and manage support tickets * Document incidents and solutions **We Offer:** * Competitive salary * Statutory and above-statutory benefits * Job stability * Excellent work environment * Opportunity for professional growth **Location:** Avenida 2, No. 4, Parque Industrial Cartagena, Tultitlán. **Schedule:** Monday to Friday, 8:00 AM – 5:00 PM Interested candidates, please send your CV to: **agiron@grupoazinsa.com.mx** or contact us via WhatsApp: **55\.3549\.1006** Employment Type: Full-time, Indefinite-term contract Salary: $16,000\.00 \- $18,000\.00 per month Benefits: * Company parking Workplace: On-site employment