Multi-Service Advisor - Orizaba

Description

Job Summary: We are seeking a Multi-Service Advisor with experience in customer service and advisory support to promote the use of electronic banking channels and provide information to members. Key Responsibilities: 1. Promote the use of multi-service kiosks and ATMs 2. Assist and route members through various service channels 3. Provide information and guidance on electronic banking channels Opportunity at Caja Popular Mexicana: We are looking for an individual to fill the role of Multi-Service Advisor who will contribute to the success of our institution. If you have experience in customer service, advisory support, and using electronic service kiosks, and hold a completed Bachelor's degree in Business Administration and/or Business Management, this opportunity is for you! · Responsibilities: 1. Encourage members to use multi-service kiosks and ATMs at the branch. (digital services) 2. Assist members and route them appropriately based on the transaction they wish to perform, using the various service channels available at the branch. 3. Provide members with information and guidance regarding the use and operation of multi-service kiosks and ATMs at the branch. 4. Monitor the proper functioning of electronic banking channels at the branch. 5. Implement established promotional campaigns to enhance visibility and usage of electronic banking channels at the branch.  Benefits: We offer a competitive salary, benefits exceeding statutory requirements, grocery vouchers, a savings fund, job stability, and professional development.   Work Location: Orizaba, Veracruz   Apply for this vacancy; a Human Resources Executive will review your information and contact you.   Join us and contribute to the growth and success of Caja Popular Mexicana. Your experience and skills are welcome!. -Requirements- Minimum Education: Higher Education - Bachelor's Degree years of experience Keywords: advisor, asesor