POSITION NAME Restaurant Supervisors Additional Requirements Graduate (any field) or 3 years, Bachelor's Degree / Diploma in Hospitality, Culinary Management, with a minimum of 2 years of experience, at least 1 year in supervisory roles in Hotels, Restaurants or Retail. Description You supervise the daily operations of a group of restaurants, ensuring compliance with brand standards across all operational areas, including product preparation and delivery, customer relations, restaurant maintenance and repairs, inventory management, talent development, recruitment and retention of staff, financial responsibility, ensuring the highest quality products and services are delivered to every customer. Activities ● Create value for shareholders through operational efficiency, appropriate cost controls and profitability management. ● Effectively manage a group of restaurants within brand policies and guidelines, ensuring 100% customer satisfaction at all times. ● Supervise daily operations using a checklist and weekly activity program. ● Audit and follow up on audits. ● Control day-to-day operations by scheduling staff, organizing dining areas and kitchens, and developing each restaurant's team. ● Control profits and losses by following cash security/control procedures, maintaining inventory, managing staff, and taking appropriate actions. ● Interview and hire team members, conduct performance evaluations, take disciplinary action, motivate and train. ● Ensure 100% food quality and customer satisfaction. ● Ensure equipment and facility maintenance through the use of a preventive maintenance program. ● Ensure timely execution of brand marketing programs. ● Ensure a safe work environment and customer experience by promoting safe working behaviors for the team. ● Promote recognition and motivation efforts. ● Supervise the Restaurant Manager in their responsibility to oversee, manage and coordinate all aspects of restaurant operations, including training, scheduling and maintaining quality standards. ● Lead Managers and their teams to deliver a positive guest experience. ● Train and manage staff to maintain quality standards and promote guest satisfaction. ● Supervise Managers in planning inventory levels to meet sales forecasts. ● Analyze sales data to recommend pricing points and promotions to management accordingly. ● Ensure compliance with health codes and safety regulations. ● Handle escalated customer complaints appropriately. ● Oversee all administrative processes of the restaurant. ● Serve as a liaison between management and the branch. ● Supervise branch opening and closing schedules. Job type: Full-time Salary: Starting at $12,000.00 per month Benefits: * Option for indefinite contract Work location: On-site job Expected start date: 08/09/2025