MUST-HAVE EXPERIENCE IN SECURITY The Assistant Operations Manager is responsible for implementing processes, strategies, plans, and practices according to the organization’s needs; formulating actions to improve the performance of personnel under their supervision; validating compliance with operational processes; identifying ways to enhance the quality of customer service; and ensuring that all personnel under their supervision comply with institutional policies. Establish a dedicated supervision program to provide personalized attention to customers. Ensure coordinators and supervisors fulfill their assigned duties on time and in the proper manner. Ensure implementation, continuity, and propose improvements to actions and/or agreements made with customers—whether based on visits conducted as part of the position or on work meetings previously held by the Operations Management and/or Commercial Directorate. Position type: Full-time, Indefinite term Salary: Starting at $18,800.00 per month Benefits: * Option for an indefinite-term contract * Company-provided mobile phone * Free uniforms Work location: On-site employment