Planner

Description

Job Summary: Deliver efficient customer service that meets expectations to enhance business relationships, including order management, delivery monitoring, and complaint handling. Key Responsibilities: 1. Customer service and support (order management and monitoring) 2. Making calls to customers to schedule services 3. Reporting daily received orders (via phone and WhatsApp) **Job Objective:** Deliver efficient customer service that meets customer expectations to continuously improve business relationships. **JOB RESPONSIBILITIES** **Responsibility** Send daily warehouse percentage report to corporate office via email. · Customer service and support (receiving orders, assigning units to perform services, monitoring delivery times, confirming placed orders, collecting complaint and churn data for appropriate follow-up) · Excel reporting of daily received orders, both via phone and WhatsApp messages · Make calls to customers to offer and schedule services according to individual needs. Employment Type: Full-time Salary: $9,000\.00 \- $10,000\.00 per month Benefits: * Eligibility for indefinite-term contract * Life insurance Workplace: On-site employment