***Amco is a pioneer in educational innovation, offering learning systems, educational technology, consulting, and training services to private schools in more than 14 countries. With over two decades of leadership in the industry, Amco continues to transform the future of education.*** **We are currently looking for a:** Solutions Manager **Your objective will be:** To provide exceptional customer service through chat and phone calls, ensuring effective resolution of inquiries related to payments, refunds, and general issues, guaranteeing a positive experience that enhances customer satisfaction. **What do you need?** * High school diploma. * Experience in customer service. * Communication skills, problem-solving abilities, and computer proficiency. **Your responsibilities will include:** * Professionally and effectively handling phone calls and chats. * Validating information before responding to customers. * Guiding customers through purchase and payment processes. * Managing procedures such as refunds and data updates. * Assisting with platform usage and access. * Informing customers about order status and delivery. **We offer:** * Biweekly base salary. * Excellent work environment. * Statutory and additional benefits. Apply now and become part of an innovative team! Job type: Full-time Benefits: * Free beverages * Medical expense insurance * Major medical expense insurance * Life insurance * Dining room service Application question(s): * What is your monthly salary expectation? * Do you have easy access to the work location? Education: * Completed high school (Desirable) Work location: On-site employment