**Surtidora Departamental invites you to join its team as:** **Digital Promoter** The primary purpose of this position is to process departmental card applications and provide customer service through digital channels (mobile app and WhatsApp), following established departmental procedures to ensure an agile and efficient customer experience that drives card approvals and onboarding of new customers. **Requirements:** · Completed high school education. · Minimum 1 year of experience in customer service roles such as: digital customer service, digital sales or telesales, financial or departmental promotion, call center, or mobile application management. **Key Responsibilities:** **\- Departmental Card Application Registration:** Ensure accurate system registration, verify customer-provided information and documents, upload documents, validate information within the app, and monitor pending applications. **\- Digital Platform Management:** Manage messages, guide customers, and maintain response time standards. **We Offer:** · Office-based work · Direct employment with the company (no outsourcing) · Statutory and above-statutory benefits · Base salary + commissions · Meal vouchers · Savings fund · 20% discount at stores · Surtidora Departamental employee protection plan **Work Location: Corporate office at Av. Imperio Sur, Col. La Experiencia, Zapopan, Jalisco.** Position Type: Full-time Salary: Starting at $9,450.00 per month Benefits: * Savings fund * Life insurance * Meal vouchers Work Location: On-site employment