




Job Summary: We are seeking a dynamic and friendly Receptionist/Customer Service representative to support information and promotion activities at a shopping mall—ideal for first-time job seekers. Key Highlights: 1. First-job opportunity with customer service development 2. Information and promotion activities—not sales—in the customer service module 3. Friendly environment and support in various activities IMPORTANT: REAL ESTATE MANAGEMENT COMPANY REQUIRES: · Receptionist/Customer Service representative for GALERÍAS GUADALAJARA shopping mall · We seek personnel currently seeking their first job, with an affinity for customer service · You are dynamic, friendly, well-groomed, articulate, eager to learn, enjoy customer service and supporting various activities—this is your opportunity. · We seek individuals who wish to develop in the customer service field. · This is an operational position providing customer information services at a customer service MODULE: Duties include providing information about the mall’s amenities, events, and areas as requested by customers. THE MALL HAS STRATEGICALLY LOCATED CUSTOMER SERVICE MODULES WITHIN THE PREMISES, (NOT SALES—purely in-person public service at the mall, PROVIDING INFORMATION AND CUSTOMER SUPPORT) THIS IS NOT AN OFFICE JOB · Responsibilities include: Providing visitors and customers with information on promotions, events, and services. Supporting marketing department activities related to event and activity promotion and dissemination. Promoting information about the mall’s attractions. Escalating situations to the security department (e.g., lost items). Guiding mall visitors regarding the location of certain property amenities. Schedule management. Parcel handling. · We offer: · Monthly gross salary of $12,400 / NON-NEGOTIABLE Statutory benefits *Social Security *Thirteenth-month bonus (Aguinaldo) *Vacation time Major medical expense insurance Life insurance Friendly work environment · Working hours: Monday to Sunday, 12:00 PM to 8:00 PM (including 30-minute lunch break); rotating weekly rest days. · Work location: Galerías Guadalajara Shopping Mall, Av. Rafael Sanzio, Zapopan. · PLEASE READ ALL SPECIFICATIONS BEFORE APPLYING—NO ITEM IS NEGOTIABLE. · Interested candidates must submit an updated CV including a valid phone number. -Requirements- Minimum education: Upper secondary education—General High School Diploma 1 year of experience Age: 22 years or older Knowledge: Customer service Keywords: host, hostess, usher
