Intern for Employee Support

Description

Job Summary: Intern for Employee Support to manage incidents, analyze root causes, and guide internal customers, ensuring excellent service and effective resolution of support requests. Key Highlights: 1. Handling incidents and support requests from internal customers. 2. Root cause analysis of incidents and process guidance. 3. Continuous training and professional growth. **Western Industrial Relations Association is seeking an Intern for Employee Support in Zapopan, Jalisco** -------------------------------------------------------------------------------------------------------------------- **Requirements:** * Currently enrolled undergraduate student pursuing a Bachelor's or Engineering degree in Logistics, Business Administration, or International Trade. * Schedule: Monday to Friday, 1:00 PM to 6:00 PM. **Knowledge:** * Proficiency in Excel. * Objective-based work. **Responsibilities:** * Handling incidents and support requests from internal customers within business units. * Performing root cause analysis on identified incidents. * Guiding internal customers through company-established processes. * Applying excellent internal customer service skills to resolve requested support. * Ensuring proper registration, documentation, and closure of requests. **We Offer:** * Monthly stipend of $4,800 (paid biweekly) * Accident insurance. * Continuous training. * Professional growth. **Desired Education Level:** Higher education \- currently pursuing **Desired Experience Level:** Interns **Departmental Function:** Administrative / Secretarial **Industry:** Automotive *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a04e059440000370035e78f\&source\=indeed*