Administrative and Operational Assistant

Description

Job Summary: Coordinate administrative, operational, and commercial activities, ensuring order, control, and continuous support among store, administration, customers, and suppliers, while assisting management. Key Highlights: 1. Comprehensive coordination of operations and administration 2. Customer service and sales support 3. Key support to management and process management **Job Objective** Coordinate and monitor the company’s administrative, operational, and commercial activities, ensuring order, control, efficient customer service, and continuous support among store, administration, customers, and suppliers, while assisting management. **Main Responsibilities** ***Administration and Control*** * Record incoming and outgoing merchandise. * Update prices and products in the system. * Register new products. * Review invoices, payments, and credits. * Maintain accounts receivable and payable records. * Reconcile payments and transfers. * Submit payment requests. * Prepare daily sales, payment, deposit, and closing reports. * Attend to and follow up with accountants. ***Customer Service and Sales*** * Take phone, WhatsApp, and social media orders. * Follow up with customers. * Resolve basic inquiries. * Support sales as needed. ***Operations*** * Coordinate shortage orders. * Request quotations. * Coordinate pickups and deliveries. * Assist with store opening and closing. * Maintain communication among store, warehouse, administration, and management. * Assist management. **Ideal Profile** * Highly organized. * Proactive. * Solution-oriented. * Strong communication skills. * Multitasking ability. * Ability to synthesize information. * Honesty and discretion. **Desired Knowledge** * Computer proficiency. * Basic/intermediate Excel. * Administrative systems (Odoo preferred). * Invoicing. * Social media and WhatsApp Business management. * Basic inventory management. **Performance Indicators (KPIs)** * Minimal administrative errors. * Timely follow-up on pending items. * Customer response time. * Reports delivered on time. * Administrative and operational order. Salary: $2,600.00 - $2,700.00 per week Benefits: * Complimentary beverages * Employee discount * Discounts and preferential pricing * Option for indefinite-term contract * Company-provided phone Workplace: On-site employment