Restaurant Assistant Manager

Description

Position Summary: Restaurant Assistant Manager to ensure customer satisfaction, optimize operations, and lead the team, with emphasis on service quality. Key Highlights: 1. Ensure customer satisfaction through service excellence. 2. Manage and optimize the operational cost of the business unit. 3. Lead and motivate the team toward operational excellence. **2 positions available at "Gran Plaza Fashion Mall" and "Plaza Aleira (Av. Juan Gil Preciado)". (1 position per branch).** **Position available for RESTAURANT ASSISTANT MANAGER. Prior experience in the industry required.** Below are some managerial responsibilities: * Ensure customer satisfaction through service excellence and product quality, meeting the company's established standards and guarantees. * Understand customer needs and offer the best solution, always aiming for their satisfaction and loyalty through quality products and excellent service. * Oversee staff safety and protection within the store. * Manage and optimize the operational cost of the assigned business unit to achieve expected financial results. * Execute local store marketing programs to enhance and improve brand penetration in the market. * Plan, identify, communicate, and delegate responsibilities and practices to store staff to ensure effective operational flow. * Drive implementation of company programs by developing action plans and motivating and instructing the store team for execution. * Lead with integrity, honesty, and expertise to uphold and enforce organizational values, code of conduct, and company policies. * Recruit and select entry-level store staff according to the profile required for each position, using organizational tools and filters, and always guided by sales and coverage indicators. * Monitor and manage the store’s work environment to support staff development and retention, thereby achieving and maintaining operational requirements while continuously controlling team turnover. * Recognize and reinforce individual and team achievements, leveraging existing organizational tools and programs or those developed internally. * Use business metrics to plan and achieve operational excellence in the store. This includes, among others, the income statement and reports generated by the system managing store transactions. * Achieve budgeted store results and fully comply with the current strategic plan. * Properly implement cash handling, documentation, and reporting policies to various departments. * Submit reports and information accurately and on time to various organizational departments. Employment Type: Full-time Salary: $16,500.00 per month Benefits: * Salary increases * Company parking * Option for indefinite-term contract * Cafeteria service * Additional vacation days or paid leave Application Question(s): * Do you have experience working in restaurants? If YES, please specify where and for how long. Work Location: On-site employment