**Control Tower Supervisor** ------------------------------- Supervise and coordinate in real time logistical and/or distribution operations, ensuring compliance with routes, delivery times, and service standards through continuous monitoring and strategic decision-making to optimize resources and guarantee operational efficiency. ### **Main Responsibilities:** * Monitor unit/route status using geolocation systems and control platforms. * Supervise the operational team by tracking key performance indicators (delivery times, incidents, productivity). * Manage operational disruptions and make immediate decisions to ensure continuous flow. * Coordinate with operational areas, warehouses, and carriers to ensure KPI compliance. * Generate daily, weekly, and monthly performance reports. * Implement continuous improvement and resource optimization strategies. * Handle and escalate incidents with a focus on fast and effective resolution. ### **Requirements:** * Completed bachelor's degree or technical career in logistics, business administration, industrial engineering, or related field. * Minimum of 2 years of experience in operational supervision roles, control towers, logistics, or monitoring centers. * Proficiency with satellite tracking platforms, GPS, or TMS/WMS systems. * Knowledge of performance indicators (KPIs). * Availability for shift rotation or on-call duties (as required by operations). ### **Key Competencies:** * Decision-making under pressure * Leadership and personnel management * Analytical and strategic thinking * Effective communication * Results orientation * Problem solving ### **We Offer:** * Weekly pay * Grocery vouchers * Savings fund * Statutory and additional benefits * Opportunities for growth and professional development * Career development plan in the operational area