MacStore Andares Technical Support

Description

Job Summary: We are seeking a Computer and Telephony Equipment Repair Technician to provide first- and second-level support to Apple users, delivering personalized assistance and solutions. Key Highlights: 1. Necessary technical training for your position and valuable experience 2. Professional stability and development 3. Apple Certified Macintosh Technician certification MacStore is the leading distributor of Apple products and services in Latin America (APR Apple Premium Reseller). Join the best team and make a difference in your professional life. At MacStore, you will receive the technical training required for your role and lifelong valuable experience. We are looking for: Computer and Telephony Equipment Repair Technician for the MACSTORE ANDARES branch Profile: Completed high school / technical degree. Minimum 1 year of experience in computer and telephony repair. Strong interest in customer service and support. Residence near the work location. Responsibilities: Provide first- and second-level support to Apple users. Deliver personalized assistance and solutions. Track completed service requests. Promote and sell additional services. Meet performance metrics and KPIs. We offer: Base monthly salary: $9,900.00 gross. Apple Certified Macintosh Technician certification. Benefits and perks exceeding legal requirements. Monthly food voucher. Profit sharing (approximately 3 months). Salary increase at the fourth month. Life insurance. Savings fund. Punctuality bonus. Commissions ranging from 9% to 20% of the total amount for services performed. KPI achievement bonus. 100% IMSS contribution. Direct and indefinite-term employment. Professional stability and development. Rotating schedule Monday through Sunday with one weekday off: 11:00 AM–8:00 PM and 12:00 PM–9:00 PM. If you are interested and meet the profile, apply through this channel and we will contact you shortly. -Requirements- Minimum education: Upper secondary education – General High School Years of experience Knowledge: Maintenance, Customer Service Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist