Student Retention Specialist

Description

Job Summary: The Autonomous University of Guadalajara seeks a passionate Student Retention Specialist committed to student support, empathy, and a service-oriented vocation to generate a positive impact. Key Highlights: 1. Accompanying and monitoring students at risk of dropping out. 2. Building trust-based relationships and providing timely solutions. 3. Managing student support and reintegration strategies. **Autonomous University of Guadalajara seeks a Student Retention Specialist in Zapopan, Jalisco** ------------------------------------------------------------------------------------------------------- **AUTONOMOUS UNIVERSITY OF GUADALAJARA IS LOOKING FOR TALENT** **Join our team as a Student Retention Specialist!** At UAG, we seek individuals passionate about student support, with empathy, strong communication skills, and a service-oriented vocation who wish to positively impact our students’ academic lives. What will be your mission? To accompany and monitor students at risk of dropping out, building trust-based relationships that enable identification of their needs and provision of timely solutions to enhance their retention and satisfaction within the institution. Your main responsibilities: * Promptly identifying academic risk or school dropout situations. * Providing personalized attention and follow-up to students. * Actively listening and offering solutions aligned with institutional policies. * Managing student support and reintegration strategies. * Generating relevant information to strengthen retention initiatives. **Workplace: CU Autónoma (a few minutes from Plaza Andares)** **Schedule: Monday to Friday, 8 AM to 5 PM** **We offer:** * $20,000 MXN per month, before taxes * Grocery vouchers * Savings fund * Vacation days exceeding statutory requirements * Scholarships and growth opportunities * Nutrition, psychology, dental, and other services **Desired education level:** Bachelor’s degree — completed **Desired experience level:** Mid-level **Departmental function:** Education **Industry:** Higher Education **Skills:** * Customer service *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a0662974100002e00b9e0ea\&source\=indeed*