




**RESPONSIBILITIES:** Manage and recover capital from sales made on credit, according to the status information of granted credits, respecting established procedures, in order to minimize outstanding debts. Manage customer payments based on their payment schedules to achieve preventive collections. Apply payments and refunds daily by entering the information to keep account statements up to date. Maintain and improve department indicators through daily operational maintenance and achievement of targets (e.g., 60 and 120 days, order releases, phone collections, and quota recovery) to enhance customer service and generate cash flow for the company. Conduct telephone follow-ups, negotiate and clarify with customers and advisors regarding credit recovery or charges. Apply corresponding late payment interest charges and inform customers promptly. Keep the collections report updated in the company's system. **REQUIREMENTS:** Up to 2 years of experience. Bachelor's degree in Accounting, Taxation, Finance, or Economics. Basic Microsoft Office Excel skills. Basic collections management knowledge. Basic knowledge of debt collection legislation. **BENEFITS:** IMSS paid by the Company Food vouchers 15% Savings fund Savings fund 5% Life insurance Punctuality bonus 5% Subsidized cafeteria service Medical service 30 days year-end bonus Profit sharing Job type: Full-time Salary: $9,341.00 - $14,341.00 per month Benefits: * Savings fund * Option for indefinite contract * Life insurance * Cafeteria service * Discounted cafeteria service * Food vouchers Work location: On-site


