*This job posting comes from the Talenteca.com job board* ### **Job opening at QUALITAS in Cuajimalpa de Morelos, Mexico City** Would you like to join the leading company in automotive insurance? We’re looking for talent! **BILINGUAL CALL CENTER EXECUTIVE / CUAJIMALPA** Quálitas insures cars, protects people. **RESPONSIBILITIES:** * Handle inquiries in English and Spanish received through any contact channel of the department, responding promptly and efficiently; providing appropriate follow-up while complying with legal and operational requirements governing the automotive insurance sales process. * Make outbound calls using the designated script and commercial terms for the assigned campaign or special business, contacting customers via telephone, email, or leads—conducted in either English or Spanish—to offer the company’s services. * Timely and accurately manage follow-ups for appointments postponed by customers (scheduled callbacks), generating sales to meet objectives and targets set by management and/or metropolitan leadership—calls may be conducted in English or Spanish. **WE OFFER:** * Base salary: MXN $14,500.00 per month (gross) + commissions starting from the 4th month. * Statutory and above-statutory benefits (30-day year-end bonus, Social Security, IMSS, PTU, gym partnership agreements, academic scholarships, internal university, among others). * 100% payroll registration. * Direct employment contract with the company. * Psychological support for employees. * Career development plan. **REQUIREMENTS:** * Advanced level of English. * Completed high school education. * One year of experience in customer service/sales. * Strong verbal communication skills. * Negotiation skills. * Clean credit bureau record. **SCHEDULE:** Monday to Friday, 8:30 AM–6:30 PM; Saturday, 9:00 AM–2:00 PM. **WORK LOCATION:** Cuajimalpa / Puente el Yaqui. **DESIRED EDUCATION LEVEL:** Upper Secondary Education. **DESIRED EXPERIENCE LEVEL:** Mid-level. **DEPARTMENTAL FUNCTION:** Customer Service. **INDUSTRY:** Call Centers / Telemarketing. **SKILLS:** * Call center experience. * Proactive. * NO CREDIT BUREAU DEFAULTS. *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=69386d663100003200c38ec1&source=indeed*